Reporting crime
Not all crime constitutes an emergency so you won’t need to call
999 to tell us about it.
Instead you can report it to us in one of three ways:
1. Call the Essex Police non-emergency number 0300 333
4444
2. In person at your local police station or to your Neighbourhood
Specialist Officer
3. Use our minicom service
Unfortunately we are not able to receive reports of crime online
as the service previously provided by the national police portal at
www.police.uk has been
suspended.
Non-emergency number
Our non-emergency number is available 24 hours a day seven days
a week.
Calls made from anywhere across the county are connected to a
switchboard at Essex Police and then directed to the most
appropriate person, department or station
The non-emergency number does not replace 999.
If you dial 0300 333 4444 but have problems
connecting you should inform your telephone provider who will be
able to resolve the problem for you.
In the meantime, you can contact us on our alternative
non-emergency number 01245 491491.
Calls made to our 0300 number will cost the same or less than calls
to numbers with 01 and 02 prefixes. They will also be included as
part of any inclusive minute or discount packages.
In person
If you would prefer to report a crime in person you can do so at
your local police station or to your Neighbourhood
Specialist Officer.
Minicom Service
The minicom service is a telephone typewriter device that allows
people certified deaf or with hearing or speech problems to contact
us.
To access minicom please dial 01245 452828.
What happens when I report a
crime?
When you report a crime to us a member of staff will take your
details, record what has happened and allocate a crime reference
number.
An officer will then be appointed to deal with your case. He or she
will contact you and, if appropriate, make arrangements to take a
statement from you.
Please keep a record of your crime reference number. It will
help with any queries you may have later and you may need it to
make an insurance claim.
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