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Victims of Crime

Experiencing crime can be both distressing and confusing.

We’re working to reduce crime and hope you never experience it but we want to make sure you receive the best possible support should that happen.

Victim Support

We work closely with Victim Support, the national charity for victims and witnesses of crime in England and Wales, to make sure you’re offered emotional support whether you’ve been affected by crime or watched one take place.

Victim Support provides a confidential service across Essex and makes contact with victims within four days of a crime taking place. To make sure this happens we will inform Victim Support of the crime within 24 hours of it happening unless you request otherwise.

You can talk to Victim Support in confidence for:
  • Emotional support 
  • Practical help 
  • Information on police and court procedures 
  • Information about compensation and insurance 
  • Links to other sources of help 
Victim Support can also help if you’ve witnessed a crime and are worried about going to court to give evidence.

The Witness Service runs in every criminal court in Essex and offers witnesses and their families someone to talk to in confidence and accompany them to court should they need the support.

Contacting Victim Support

You can contact Victim Support Essex by:
  • Phone: 0808 178 1694. Lines are open 8am to 5pm Monday to Friday. If you need support outside of these hours, call the Supportline for free on 0333 271 1396 
  • E-mail: [email protected]
  • Letter: Suite 5,The Chequers, High Street, Ingatestone, Essex, CM4 0DG 
You’ll find more detailed information on the Victim Support website.

Essex Victims' Gateway

The Essex Victims' Gateway website provides information and advice on what to do and how to get help if you have been a victim of crime in Essex.

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