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Service Delivery Targets

The Firearms Licensing Department is currently working towards a 90% within 90-day Service Level Agreement (SLA) for processing all standard applications. Whilst we have achieved this in respect of most areas of business, we acknowledge that not all new grant applications are processed within this target. We are currently meeting this SLA in around two thirds of new grant applications.

If there is no concern for public safety or with regard to firearms, doubt over the fitness of the applicant and they fulfil the legislative criteria including:

  • the relevant application form is fully completed honestly and accurately
  • a signed and dated photograph for each application
  • send a cheque or postal order for the correct amount payable to The Police, Fire and Crime Commissioner for Essex  

Essex Police will endeavour to process the application within the following timescales from the date of receipt of the completed application:

Grant of a firearm or a shot gun certificate
20 weeks

Renewal of a firearm or shot gun certificate
Provided a renewal application is received one month before the existing certificate expires, certificates will be renewed prior to this date and hand delivered by a Firearms Enquiry Officer subject to criteria being met.

Renewal reminder letters are sent out three months prior to the expiry of the certificate.

Change of address
1 week

'One for one' variation on an identical or similar calibre
1 week

'One for one' variation on none identical or similar calibres and amendment of certificates for additional 'good reason' or use
5 to 6 weeks

Grant or renew a European Firearms Pass (Note: This can only be issued to the expiry dates of a valid FAC or SGC)
1 week

Issue a temporary permit (Section 7), providing any delay is due to Police
1 week

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