Digital 101

If you want to report an emergency or someone is in immediate danger please call 999 now. 

If you have a hearing or speech impairment, use our textphone service 18000 or text us on 999 if you’ve pre-registered with the emergencySMS service.

We're offering more ways of reporting non-emergency crime and antisocial behaviour, making it easier and more convenient for you to get in contact with us.
 
We're encouraging people to go online to make non-emergency reports so that we can provide a better, more efficient service for our communities, and assist those asking for our help as quickly as possible.

We still have our 24-hour 101 service which people can call if they feel it is more appropriate to speak to us or don't have access to the internet. 

In an emergency you must always dial 999.

 

Here are some of the things you can do online through our Digital 101 service.

One of the new ways of contacting us is through 'Live Chat'; our online live time service. The service allows people to report non-emergency crime, antisocial behaviour or provide information, by sending and receiving real-time direct messages with our online digital 101 operators.

Live Chat is available on our website Monday to Friday (excluding public holidays) between 10am-9pm, and is accessed by selecting the 'Live Chat' button at the bottom right of our website.

The service can be accessed from a desktop computer, laptop, tablet or even a mobile phone, making it easier and more convenient for you to contact us.

We're offering even more ways of keeping up-to-date with our work across Essex through our weekly e-newsletter, called Dispatch. 

Dispatch provides our communities with a weekly overview of news from Essex Police, along with crime prevention advice, information about our latest job vacancies, top tweets from our a selection of our Twitter accounts and lots more.

Dispatch is a digital newsletter which means once you sign up, it's sent directly to your email inbox. It's completely free and you can unsubscribe at any time. 

Sign up today and stay up-to-date with how our officers, staff and volunteers are helping people across Essex, keeping you safe and catching criminals.