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The county of Essex covers 1,417 square miles and borders the counties of Suffolk, Cambridgeshire, Hertfordshire, Kent and four London Boroughs. Three quarters of the county is agricultural landwith a 400 mile coastline and several significant and spread out major urban areas. The population of Essex is 1.86 million (rising by 7.8 per cent since the 2011 census) with 11.2 per cent of residents of minority ethnic origin. The resident population is increased by university students and the large numbers who visit, socialise in, or travel through the area each year.
Incorporating a county council, 12 districts and two unitary authorities, Essex has a complex infrastructure with key parts of the strategic road network including the M25, M11, A12, A13 and Dartford Road Crossing and one of the UK busiest international airports at Stansted. In addition, it is the home to busy international seaports in Harwich and on the Thames Estuary. All being key national infrastructure.
Essex is a diverse county with significant variation in geography, infrastructure, accessibility, and socio-economic factors. The 2021 census described how the county has changed over rn years; the average age of the population has increased and is higher in Essex than that across all of England and Wales and the proportion of residents who are economically inactive has risen in all areas of Essex. This figure does not include those economically inactive on account of retirement, sickness, education or raising a family.
Recent changes include the Wethersfield site in Essex which began accommodating asylum seekers aged 18 to 65 in July 2023. As such, the county requires a tailored policing response which considers the rural pressures as well as the urban demand from violence, county lines, drugs supply and serious and organised crime. The proximity to London brings its own challenges, both in terms of crime, but also recruitment and retention pressures through the associated high cost-of-living for officers and staff and competing with London salaries.
Significant events at a global and national level have continued to have a local impact on policing throughout the year. Global impacts include geo-political conflicts, security threats, terrorism and extremism. Technological change and the rapid evolution of Artificial Intelligence (AI) advancements, cybercrime, online fraud and the use of digital tools by criminals require policing to continually adapt and develop new skills and strategies.
Nationally, there has been intensified media attention in the policing of public protests, ongoing public concern over the safety of women and girls, and the continued challenges to the legitimacy of UK policing from these and other high profile issues concerning police officer conduct. Over the next 20 years, trends in global warming and rising inequality will come together to increase the number and complexity of issues facing policing. These are on top of, and contribute to, our ongoing commitment to supporting the priorities within the Strategic Policing Requirement and the measures set out in the Beating Crime Plan.
Additionally, there have been significant organisational and operational impacts which have been more localised to Essex that we have managed effectively alongside routine calls for service. More information is included in appendix A which sets out our 15-year predictions and future operating environment.
This Force Management Statement (FMS) reflects the challenges of a continually changing environment for policing services and partners. This year's report has been informed by greater feedback and insight from our partners about the challenges they face in the context of our county as shown in appendix B.
Concerns relating to the levels of resources and funding is consistent across all partners, with other challenges including:
Other strategic challenges for our Force include:
The national focus on behaviours and cultures within policing has continued throughout 2024 with high-profile cases involving serving and former police officers. In Essex, the public can have confidence in our officers' integrity and no new conduct matters were identified from the Home Office historic data wash.
The Force was also rated as 'good' in the 2023 inspection into the effectiveness of vetting and counter corruption arrangements. The Force recognises the challenges that rapid officer growth has presented in this respect and has invested in support functions to manage those effectively including a Chief Superintendent head of professionalism.
Since 2020, Essex Police has maintained high levels of public confidence with over three quarters of the public in Essex saying Essex Police are doing a good or excellent job. This represents a high level of achievement and our continued commitment to improving public confidence in our Force when compared to both the Crime Survey of England and Wales (as of April 2024) and a 2023 national YouGov survey which showed that nationally confidence in the police was much lower with just 52 per cent of respondents saying the police do a good job.
A dedicated section on Public Confidence describes what we are doing to maintain and improve public confidence in our Force and how we are embedding the 2024 Code of Ethics, underpinned by the Force Professionalism Strategy and led by our Chief Superintendent head of professionalism.
As described in previous FMS reports, the Force has continued to build a sustainable policing model.
Significant investment has been made since the introduction of the first FMS in 2018 in contact management; neighbourhood policing; quality of investigations; serious and violent crime, and violence and vulnerability, made possible by the growth in officer numbers through the Police Fire and Crime Commissioner's precept increases and the Home Office National Police Uplift Programme (PUP).
The Force continues to work closely with partners and local communities through its neighbourhood policing model to connect and engage and to ensure we deliver policing services which meet their needs and puts the victim at the heart of all investigations.
The Force is one of the most efficient nationally with the second lowest spend per head of population in the UK and a high proportion of the budget, 63 per cent, attributed to front line policing. This data from His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) Value for Money Profile Dashboard 2023.
Against this challenging backdrop, Essex Police continues to improve and, through its collection and analysis of the right data can be confident investment and resources are directed to the right areas as identified in our own self-assessments. These often include the use of wider partner data, extensive horizon scanning, input from academia and industry leaders as well as insight from peer reviews.
Our commitment to victims is led by the Deputy Chief Constable through a force wide Victim Star Chamber to prioritise victim-centric approaches across the Force. In 2024 the Force introduced new frameworks to measure compliance with the 12 victims' rights in the Victims Code of Practice, launched a new Victim Engagement Portal and implemented a new Victim Closure Discussion document.
More information about these initiatives to improve the quality of service to victims of crime are set out in the Investigations section of this report.
The outlook for the Force is positive with the Force being able to respond and adapt to a changing policing environment. Crime and incidents of anti-social behaviour are falling in our county. There were 1,690 fewer crimes reported (6,714 less victim-based crime) and 2,070 fewer repeat victims of crime in 2024 compared to 2023. Incidents of anti-social behaviour decreased by 26.8 per cent (5,657 fewer than last year and 26,546 fewer when compared to the 12 months to December 2019. Performance at the end of December 2019 is included to provide a comparison with performance levels pre-COVID-19.
Solved rates are improving and better than last year in many areas. There are 6,714 fewer victims compared to the previous year (136,098 for the 12 months ending March 2023 compared with 129,384 for the same period in 2024), and we are meeting the challenges we face with a skilled and dedicated workforce.
Essex Police is ambitious and continually strives to identify opportunities to maximise resources, adopt innovative approaches and improve service quality. Examples are given throughout this report coupled with our work with partners to support local communities and collaborating with other forces and organisations. Investing in the skills necessary to investigate modern crimes and importantly safeguard individuals and communities in an increasingly digital world, is a key part of our plans.
The Force has a chief officer-led programme of work to drive forward our engagement with research and innovation, ensuring we are proactive in identifying and pursuing opportunities to improve. As well as becoming integrated into a consortium of universities, and building on well-established collaborations with industry, we are developing an internal culture from which research and innovation can flow through our decision making and delivery. The Research and Innovation Strategy being developed in 2024 will ensure we are operating with local, regional, and national research and innovation opportunities in mind.
Importantly, we are also developing our ability to measure the value and benefits when we invest in innovation. With this strong focus, we are driving our ambition to be truly forward thinking and to become more adept at how we identify and meet future challenges.
Collaborations and partnerships are at the heart of this, and our appetite to learn from others in this way will become increasingly impactful as the programme develops. More information is given in the Managing the workforce section, including our work with the Eastern Region Innovation Network to develop ideas in collaboration ensuring best use of time and public money.
In 2024 Essex and Kent Police were named as the UK Police Service of the Year in the iESE (Improvement and Efficiency Social Enterprise) Public Transformation Awards for the implementation of the Digital Asset Management System (DAMS) product that revolutionises how digital assets are managed. This demonstrates the effectiveness of our multi-functional teams across both forces,
including teams from IT, Finance, Procurement, Criminal Justice, Digital Forensics and Information Management. The Force has also received awards for the 'We Value Difference' campaigns as well as the Equality, Diversity, Inclusion and Cohesion (EDIC) Partnership. Our promising and innovative practice is reflected in numerous His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) inspection reports. These accolades reflect our forward-thinking approaches, strategic planning and the range and level of skill and dedication of our officers, staff and volunteers.
Our Force Management Statement (FMS 2024) is used to inform transformation and investment decisions and is embedded in our annual strategic business planning and in our continual resource planning cycle. It sets out our understanding of the levels, nature and the challenges associated with the demand for policing services we currently face and expect to face in the foreseeable future to help people, keep people safe and catch criminals.
This year we will be making further changes to increase the capability and capacity in our local policing teams, further improve our call handling and response to the public, reviewing our custody arrangements including medical provisions, and increase our digital forensics capacity.
Our operational changes will include:
i) continuing to improve the quality of volume crime investigations by embedding the national commitment to follow all reasonable lines of enquiry as set out in the Authorised Professional Practice (APP) on investigations and
ii) building upon the existing successes in reducing sexual offending by implementing in full Operation Soteria to further improve the investigations of rape and serious sexual offences.
We will continue to support our officers and staff with our award-winning welfare and wellbeing programmes in the workplace, invest in our Estate and make further moves to cloud-based structures equipping our workforce with modern technology.
Essex has 2.29 officers per 1,000 head of population. This data was sourced from the HMICFRS Value for Money Profile Dashboard 2023.
In the year to 31 March 2024, Essex Police responded to over 404,049 incidents. Whilst this is lower than for the same period last year (419,868) there is increasing demand for policing services due to their increasing complexity, including incidents which may not be of a policing nature. In the year to 31 March 2024, 152,595 offences were recorded, a 6.5 per cent reduction (10,690 fewer offences) compared to the 12 months to March 2023.
Whilst we continue to see promising trends in recent crime demand, forecasts suggest that a gradual upward trend, which has been a feature of all crime volume since 2015, will continue without our sustained and considerable efforts with partners in ongoing crime prevention and intervention activity.
It should be noted here that while the methodology used for statistical forecasting, exponential smoothing also referred to as ETS5, puts greater weight on more recent values and therefore takes greater account of any of recent interventions, it does not consider planned interventions and may be subject to change. Demand for our services can be masked when looking solely at volume and needs to consider the changing nature of crime, the often-hidden demand of actions to safeguard victims as well as the calls we continue to respond to on behalf of other agencies where their service level is below what the public expect.
Essex Police has the most diverse workforce and the highest number of officers it has ever had along with dedicated police staff, volunteers, the Special Constabulary and partners to investigate, respond to and prevent crime. Officer growth enabled from the PUP together with investment from the Police, Fire and Crime Commissioner and the people of Essex through rises in the local policing precept has allowed officer numbers to grow, and our headcount is at the highest level ever with 3,820 officers on 31 March 2024 compared to 3,664 officers on 31 March 2010.
For 2023/24 the force had an agreement to maintain the original police uplift requirement of 3,765 headcount, plus a further 55 officers, totalling 3,820. For 2024/25 the minimum headcount requirement has been set at 3,810, with an additional recruitment of 10, totalling 3820. The plan is agile and able to account for attrition fluctuations whilst also ensuring that salary budgets are not exceeded, with the capacity to onboard 253 new recruits over the course of the financial year to deliver the uplift demand.
Integral to our Force are the skills and dedication of 2,291 members of police staff (2,389 in 2010), 102 PCSOs and over 1,000 volunteers.
This year the Force has refreshed its Diversity, Equality and Inclusion Strategy in consultation with external stakeholders, including the Strategic Independent Advisory Group. The strategy is underpinned by modern, inclusive values and established 'policing by consent' ethics. Over 95 per cent of our workforce have completed internal 'Valuing the Difference' training with themes discussed locally at Diversity, Equality and Inclusion Boards. The Force provides extensive opportunities to listen to the views of our workforce including the Chief Constable's Local Policing Tours in 2024, Chief Officer inputs into the 'Be the Change Programme' and monthly Chief Officer visits to teams across the Force, and an extensive range of listening circles often co-ordinated through our support networks. Our award-winning recruitment campaigns ensure that Essex Police continues to become more reflective of the diversity in the communities we serve to support public confidence and trust in our Force.
The Force has an extensive range of development opportunities and support mechanisms in place to help retain officers and staff who might otherwise be tempted by competitive salaries, as well as financial wellbeing programmes to support those facing challenges with increases in the cost-of-living.
Consistent with each previous FMS, this report has been purposefully designed as a forward looking assessment, tailored by the Force to align to the budget setting and resource planning cycle. This year we have restructured and expanded the FMS to better reflect our Force, and our collaborative, research and innovation led approach to meet the priorities described in the Force Plan 2024-2026.
As the Force Business Plan and alongside changes in the county relating to infrastructure, environmental change, housing, the road network and commercial development (appendix A) it sets the context in which the Force is, and will be, operating.
The report draws on detailed analysis of multiple data sources (increasingly using partner data through sources such as the Essex Centre for Data Analysis (ecda) and independent reviews commissioned by the Force) combined with our own professional judgment to form the robust assessment that follows. The FMS identifies where gaps may currently exist in the ability to meet future demands for service and how these have been prioritised to ensure the Force sustains improvement over time, whilst building on the successes of previous investments.
The document is layered as follows:
Individual sections (1-13) examining each policing theme, have been restructured to better reflect our Force and include:
Risk assessment with prioritised high-level findings to inform the Force business planning and financial planning cycle.
Making significant improvements to the response to the public, quality of investigations and support to victims, over the last 12 months the Force has implemented a variety of new models, enabled by our approach to embed technological and digital advancements to enhance the Force's operational capabilities. Just a few are given below with more examples contained in the sections that follow:
The Force introduced a new Performance Framework in 2024 under six areas;
Our focus coupled with the changes described above for 2024, will be to consolidate, support and develop the workforce to maximise their skills to provide improvements in the quality of investigations, support to victims, further reductions in crime and increases in solved rates. This is underpinned by Analytics for Everyone (A4E), an online tool giving access to highly interactive, visual dashboards with the Force leading the way nationally in putting data at the heart of the Force to support a skilled, equipped and enabled workforce. The dashboards allow front line officers easy and instant access to information to make operational decisions on a daily basis to improve the service to victims of crime.
Since the last FMS, we have created a new report that forecasts demand for our key drivers. This is available on the Analytics 4 Everyone system and is monitored every month at our Strategic Demand Management Board to predict future trends and develop preventative strategies. The adoption of Right Care, Right Person is likely to have a positive impact on calls for service, both 999 and mt
We continue to see sustained volumes in some areas (as predicted in last year's FMS), and we can now report long term reductions in key areas of vulnerability.
The drivers of demand are set out in appendix C.
From our robust assessment of each FMS theme alongside supporting analysis, and the evidence that our efforts are having an impact, there are five areas where continued focus in 2024/25 will allow us to best achieve the priorities set out in our Force Plan 2024/26. Our Force Plan (appendix D) has been updated this year to include a section on trust and confidence linked to the Code of Ethics and has added vehicle crime into our priorities recognising the rise in crimes in line with national and local trends.
These are not new priorities, but areas that are key to supporting our progress.
The Force has demonstrated continued investment in these areas (as shown in FMSs 2022/23 and for 2024/25 in Appendix E) without which we would experience an unmitigated rise in demand for service as set out in the risk assessment. In previous FMS's we have reported extensive and welcome growth in both our headcount and capabilities and all areas of the Force will continue to lead, develop, support and retain the younger in experience workforce so they and the Force can mature.
The following section summarises the high-level findings from our gap analysis. The list below indicates where the risk assessment has changed from the previous FMS (more detail in appendix F).
The level of risk remains Substantial.
The level of risk remains Low.
The level of risk remains Substantial. However,
The level of risk is reducing to Low from Moderate
The level of risk is rising to Substantial from Moderate.
This reflects the challenges in local policing teams (LPT) of an inexperienced workforce to effectively deal with the volume of investigations, and abstractions due to inexperience, protected training time for PEQF and abstractions due to risk intolerant custody provision. Despite significant Force growth (PUP Programme) and a reducing crime picture:
The level of risk remains Moderate and of note:
The level of risk remains Moderate.
The level of risk remains Moderate.
The level of risk is rising to Substantial from Moderate.
The level of risk remains Moderate overall, but the Estates section within is raised to substantial.
The level of risk remains low.
The Force remains in a string collaborative partnership with Kent Police. This is the longest and most successful of its kind encompassing both improved non-operational service and efficiencies through shared Human Resources, Learning and Development, ICT, Fleet and Business Service as well as country leading operational delivery in tackling serious crime.
The Force has a strong ethos and cultural approach to driving collaborative working with partners and organisations in Essex and beyond.
Essex Police is leading on ground-breaking fire service collaboration overseen by the Police, Fire and Crime Commissioner (PFCC) with focus on joint operational working including a joint Fleet workshop with Kent Police and Essex County Fire and Rescue Service (ECFRS), a joint Police and Fire Station and educational intervention to promote safety and wellbeing with jointly funded resources
in schools.
The Force continues to work with local partners, Essex County Council (ECC) and Essex University, on the development of a county data sharing and analytics model Essex Centre for Data Analytics (ecda) and has strong links with a consortium of universities. The section sets out the wide range of collaborative relationships the Force has with both global, national and local partners.
The level of risk remains moderate.
This is included as a new section this year to describe the Force approach to strategic planning and innovation, research and analysis, information rights and data quality. Overall, the section is assessed as Moderate risk.
Essex Police recognises the importance of understanding current and future demand, so that it can meet core responsibilities, deliver the Force Plan, and achieve the strategic priorities set out in the Police and Crime Plan, alongside the responsibilities and expectations set out in the Strategic Policing Requirement and the Beating Crime Plan. They also recognise the challenges of meeting each of these requirements.
The Essex Police Force Plan summarises the priority areas of work and how Essex Police will deliver them. The plan was developed with input from over 3,000 officers and staff during the Chief Constables leadership tour to identify our priorities and our approach to preventing, responding to, and investigating crime. Focusing on these through the business planning cycle will ensure they deliver the highest quality service to Essex communities.
The Force Plan for 2024/26 has the four 'Vs' at its core which represent the main effort: Victims; Vulnerability; Violence; and Visibility. Further to this, the published priorities are:
Essex Police understands the importance of all areas of policing and the links and interdependencies between each. We will continue to refine and update the assessment of demand and capability to identify and address any challenges across each of the business areas. And we will examine how these areas of focus can be strengthened to develop a sustainable business model for delivering the core policing responsibilities.
The links to the Police and Crime Plan for Essex 2021-2024 have been considered for all sections of the FMS. These are set out in appendix G and will be updated when the Police Fire and Crime Commissioner publishes their Plan for 2025-2028.
The FMS is a key strategic planning document which informs the ongoing development of Essex Police business planning processes. It provides valuable insight into the demand in future years and how the Force is equipped to meet this demand or equally where changes may be required. As was the case for previous FMS reports, it will inform budget setting and operational planning in 2024/25 and beyond through the robust evidence and analysis it provides.
This is the Force Management Statement for Essex Police. Except where stated otherwise, the information in this statement is complete and accurate in all material respects.
Signed:
BJ Harrington QPM Chief Constable
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