Request for information for disclosure for Insurance claimants outside the United Kingdom

Keywords

Insurance, Foreign insured, ABI, Appendix d(b), legal action, non-UK insurers.

Publication Number

PUB 1037

Publication Statement

Please note that this information is correct as at 09 May 2023 and may be subject to change.

Essex Police aim to review and update this publication annually.

As with all publications of information by Essex Police, please note caveats may apply regarding the accuracy of data.

Title

Request for information for disclosure for Insurance claimants outside the United Kingdom

Date Range

05 May 2023 to date

Background Information

Information can be requested by non-UK insurers to Essex Police to provide information held on Essex Police local systems about a reported crime or loss of property and where the insurer has a specific reason to check a claim (that claim is made from an insurer outside the UK for an incident in the Essex Police area).

This guidance sets out the process to apply for information and the exclusions and limitations that apply.

Advanced payment of a non-returnable fee as detailed in the schedule of fees for researching and providing this information is required. No search will commence without payment.

Related Documents/Links

Requests for Insurance Disclosure from ABI and Non-ABI Members

Association of British Insurers (ABI)

Request information about yourself or someone else

FOI Publication

Essex Police has produced the following guide to requesting insurance disclosures for Association of British Insurers (ABI) member companies and non-ABI member companies - including requests from companies and insurers representing non-UK based insured:

Requests for Insurance Disclosure from ABI and Non-ABI Members

Exclusions

This process does not apply for non-crime enquiries such as road traffic collisions, or crimes that have occurred outside the Essex Police area.

This process does not apply to Insurance Companies / Claims handlers for the insurers/ Owners of the vehicle or property /distributers/transporters of the property IF they are based in the UK

For guidance on all UK based insurance requests whether crime insurance disclosure applications or as a result of road traffic collisions see the Association of British Insurers (ABI) website www.abi.org.uk

Limitations

Applications forms must be signed by the data holder, otherwise a basic disclosure will be provided

Basic disclosure will only provide information regarding lost property, crime reference numbers, reported offence date/time and details of persons involved.

Applications will only be processed if the form is completed by one of the following categories of persons: 

• The insurers of the property         
• Claims handlers for the insurers              
• Owners of the vehicle or property      
• The distributers of the property                
• The transporters of the property

Essex Police will not disclose if information relates to a live investigation unless the Officer in the case (OIC) can confirm that no prejudice will be caused by the release. Otherwise a disclosure will only be made by order of the court.

The disclosure provided (as set out under the guidance document) will have redactions to ensure compliance with Data Protection legislation, the following data will be removed

This below list is not exhaustive;

• Witness details
• Telephone numbers (mobile & home)
• Informant details if different from the applicant
• Identification fields from computer incidents
• Appropriate removal of Police National Computer (PNC) check details, for vehicles and persons if not relevant 
• Description details of offence given by witnesses
• Witness contact details/witness care/witness consent details on statements

No criminal records or details of proven offences (i.e. convictions, cautions, youth cautions, etc.) will be supplied, irrespective of whether the claimant consents

There are no legal time frames that Essex Police are obliged to be actioned within however the time scales should be considered reasonable.

Information regarding other methods to follow for other information requests 

Insurance requests for non-crime under the Association of British Insurers memorandum of Understanding www.abi.org.uk

any associated form can be sent to [email protected]

Road Collision Records – https://www.essex.police.uk/search?q=road+collision+records

Right of Access - provides access to your personal data held locally by Essex Police, (exemptions may apply). (A95 Guidance / A95 Form)

Charges do apply for disclosure and postal service.

Please see the following document for further details

Information Rights Schedule of Fees

Fees are payable in advance. Electronic money transfer is available – please see guidance notes