B 1402 Procedure - Hate Crime and Non-Crime Hate Incident (NCHI)

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Number: B 1402
Date Published: 26 June 2026
Version 30 – June 2026

1.0 Summary of Changes

Section 4.0 - EIA updated
Section 9.0 - Author & owners details updated

2.0 What this Procedure is about

This procedure explains how Essex Police will respond to, assess, record and investigate reports of hate crime and consider the most appropriate approach in respect of non-crime hate incidents (NCHI). This applies to all officers, staff members and special constables. The following principles will apply when dealing with hate crime and NCHI.

Not all hate crimes and NCHI will be reported by the complainant. As such, officers and members of staff taking the complaint may identify the incident as hate related, having evaluated the circumstances and answers to their questions.
Officers and members of police staff must be aware that many victims will have experienced a number of incidents before deciding to make a police report and as such consideration should be given as to whether they are a repeat victim of hate crime, even though they have not reported earlier incidents.

This procedure should be read in conjunction with the College of Policing Authorised Professional Practice (APP) and Non-Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data on:

Hate Crime
National Decision Model (NDM)
Risk Principles
Code of Ethics

2.1 Hate Crime and Non-Crime Hate Incident Definitions

A hate crime is:

A hate crime is any criminal offence which is perceived by the victim or any other person to be motivated by a hostility or prejudice based one or more protected characteristics.

Any other person could refer to any one of a number of people, including:

Police officers, staff or prosecutors;
Witnesses;
Family members;
Members of civil society organisations who know the victim, complainant, the crime, or incident or hate crimes or incidents in the locality, such as a third-party reporting charities;
A carer or other professional who supports the victim or complainant;
Someone who has knowledge of hate crime or incidents in the area - this could include professionals and experts, for example, the manager of an education centre used by people with learning disabilities who regularly receives reports of abuse from students;
A person from within the identifiable group targeted by the hostility.

A hate incident (recorded as a non-crime hate incident) is:

A non-crime hate incident (NCHI) means an incident or alleged incident which involves or is alleged to involve an act by a person (‘the subject’) which is perceived by a person other than the subject to be motivated - wholly or partly - by hostility or prejudice towards persons with a particular characteristic. (Also refer to Section 3.6) Hate motivation, hate crimes and incidents are taken to mean any crime or incident where the perpetrators hostility or prejudice against an identifiable group of people is a factor in determining who is victimised. This is a broad and inclusive definition. A victim does not have to be a member of the group. In fact, anyone could be a victim of a hate crime.

2.2 Recording Hate Crime

Essex Police must record all notifiable offences with hostility or prejudice, which fall into the category of protected characteristics as a hate crime. The protected characteristics are:

Disability;
Race including nationality;
Religion/faith;
Sexual orientation;
Transgender.

Essex Police also records sex/gender as a monitored strand.

Essex Police are also free to extend recording practices to other ‘non-monitored strands’ which do not fit into the categories described above. However, officers and staff should apply a reasonable test before doing so, taking into consideration factors such as:

Prevalence within a community;
Impact/ community concerns;
Emerging as a county, regional or national issue;
An enduring and/or historical intolerance of a particular community or group.

The decision to record a hate crime or incident as a non-monitored strand will be taken on a case-by-case basis by the Force Incident Manager (FIM).

Any notifiable crime that is reported/disclosed must be recorded accurately onto Athena under the relevant crime classification.

Section 5 Public Order is no longer required to be recorded on Athena as a crime UNLESS it is racially/religiously motivated. Crimes within Section 5 POA motivated by hostility or prejudice towards the following personal characteristics Disability, Sexual Orientation and Transgender will be recorded as 125/12 non-notifiable section 5 POA – harassment, alarm, distress on Athena. See responsibilities (3.6 Investigation).

If any Police personnel (e.g. officers/staff) become aware of or witness an incident that meets the NSIR threshold and satisfies the NCHI requirements outlined in Section 2.1 above they must ensure a STORM incident is created for review by the FIM.

Compliance with this procedure and any governing policy is mandatory.

3.0 Detail the Procedure

3.1 Victims

When dealing with reports of hate crime, all police officers and staff members must:

Adhere to the obligations under the victims’ code at all times;
Seek to identify the unique needs of the victim including any areas of vulnerability, and endeavour to meet those needs;
Act in an appropriate and professional manner, providing support and reassurance where necessary;
Afford the victim the necessary degree of privacy and treat any information given by the victim in the strictest confidence particularly where the report relates to sexual orientation or gender identity. Information should never be disclosed to any other party without the express permission of the victim (see Gender Recognition Act 2004);
Be aware hate crime has the potential to escalate into a critical incident.

Additional vulnerabilities maybe identified during contact with victims due to age, incapacity, or difficulties with communication. In these circumstances officers and staff should refer to:

Practice guidance on ‘Achieving Best Evidence Guidance’
For those with communication difficulties Witness Care (sharepoint.com)

3.2 Initial Contact

Hate crime may be reported by a victim or third party (any other person), at a police station, by telephone, to a patrol officer, or via an on-line reporting service. Essex Police also encourages and supports reporting via a network of Hate Incident Reporting Centres (HIRCs). It is crucial that the information first gathered from the complainant is as full and accurate as possible.

A STORM incident must be created where any persons perceive the incident to be motivated by hostility or prejudice, unless a criminal offence has been reported, in which case the usual crime recording process should be followed.

If a criminal offence has not been determined, a hate tag and Oscar 1 tag must be added to the STORM for the attention of the FIM.

When taking the report, a call taker must consider the following:

The perception of the person making the report must be considered, as per the direction set in the Stephen Lawrence Inquiry Report. The current guidance asks the call taker not to challenge the perception of the report; but to ask questions to allow them to assess if the complainant’s perception of hate or hostility is reasonable. The current guidance states that call takers should consider whether:
The complaint is trivial, irrational or malicious;
The incident is in relation to school-aged children on school premises; and/or
The incident relates to freedom of expression, and the subject is expressing lawfully held views.

If the circumstances meet any of these criteria, forces shouldn’t record the incident as an NCHI.

3.3 Contact Management Command

FIM has responsibility for any matter identified as a NCHI

FIM will ensure:

The incident is correctly identified as a non-crime hate incident (refer to the Non Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data and the appropriate response given;
The THRIVE model must be applied and if it is deemed that either a response is not appropriate, or initial attendance is not required, the FIM must endorse the incident with their rationale;
Consider using common sense reasoning and drawing on supporting information where available, whether the subject involved in the incident in question was motivated by intentional hostility or prejudice towards a particular characteristic (see 3.5.1). If neither hostility or prejudice are demonstrated, or the recording authority believes that any hostility or prejudice demonstrated is unintentional, the incident should not be additionally recorded onto Athena as a NCHI, and no Hate qualifier should be added to the STORM incident;
STORM incidents - Once on Athena, the STORM incident should be closed, and the matter should be managed on Athena. Unless there is a specific operational reason for the STORM incident to remain open;
STORM incidents are not closed without an Athena reference and hate tag;
FIM should determine the risk, and CMC will ensure the appropriate resource is allocated and proportionate action is taken to minimise harm and prevent crime;
Recording officer/staff should remove the hate tag once the authorisation has been audited.

A NON-CRIME HATE INCIDENT SHOULD ONLY BE RECORDED ON ATHENA AFTER THE FIM HAS ENDORSED ON THE STORM INCIDENT IT IS APPROPRIATE TO DO SO.

3.4 Attendance at Scene

3.4.1 Attendance at Scene of Hate Crime

Officers attending the scene will:

Respond within the specified timescales, or if unable to do so inform both CMC and the informant;
Assess the need for any immediate safety measures;
The attending officer/OIC will be responsible for completing the Risk Assessment, at first point of contact with the victim, which will be in the form of Athena Risk Assessment;
Effect arrests, where offenders are identified, and it is immediately practicable;
Officers are to make use of Mobile First where possible or contact the Assessment & Investigation Centre

Provide the victim with a copy of the HC2 Hate Crime Support Booklet if this has not already been sent out by the Assessment & Investigation Centre.

3.4.2 Managing matters relating to Non-Crime Hate Incident

Officers will:

Assess the need for any immediate safety measures;
Consider if any criminal offences have been committed;
If any Police personnel (e.g. officers/staff) become aware of or witness an incident that meets the NSIR threshold and satisfies the NCHI requirements outlined in section 2.1 above a STORM incident must be created for review and authorisation by FIM, prior to recording onto Athena;
It will be for the attending officer to obtain sufficient detail for the creation, if authorised, of an Athena record.

3.5 Recording and Allocation of Hate Crime

The Contact Centre will receive all reports of hate crime. Once the incident has been created on Athena the following action will be taken:

Classify the investigation on Athena, ensuring the appropriate hate incident classification and keywords are included (ensure the summary reflects the hate element of the MO). In the event of a gender-based hate crime being reported, ensure the appropriate tag is selected from the tags tab. If NCHI see below section 3.5.1.
Ensure an Athena hate crime radar has been generated and a task sent to ‘Hate Crime HQ’ once a hate classification is added to a crime. Should a radar task not be generated (i.e., due to being recorded as a gender-based hate crime), ensure a “request task” is created and sent to ‘Hate Crime HQ’ for review. if NCHI see below section 3.5.1;
The Contact Centre allocate to the Neighbourhood Policing Team (NPT) who will complete an Athena Hate Crime Risk Assessment, if not already completed by the attending officer. Investigations assessed as standard or medium risk will be remain allocated to NPT. High risk will be allocated to Criminal Investigation Department (CID) for investigation;
The Assessment and Investigation Centre take reports from online reporting services such as True Vision which must be uploaded to the document management section of Athena. Any online report reference number (i.e., true vision reference etc) should be logged on the ‘tags’ tab under ‘other references’ selecting ‘original crime reference’. This allows Athena to be searched using the original online reference number given when the victim first made the report;
The Assessment and Investigation Centre should send victims of hate crime where safe to do so, the HC2 Hate Crime Support Booklet and Victim of crime letter, updating the victim contact log to advise these have been sent.

3.5.1 Recording and Allocation of NCHI

While an auditable record should be made of all incidents reported to the police, not all incidents should be recorded as an NCHI. A NCHI can only be recorded on Athena if the following conditions are assessed as met by the FIM.

1. A report is perceived by the reporting person to be motivated by hostility or prejudice;
2. The reporting person’s perception is assessed to be reasonable - for example, the complaint is not irrational, trivial or malicious;
3. Consider using common sense reasoning and drawing on supporting information where available, whether the subject involved in the incident in question was motivated by intentional hostility or prejudice towards a particular characteristic. If neither hostility or prejudice are demonstrated, or the recording authority believes that any hostility or prejudice demonstrated is unintentional, the incident should not be recorded as an NCHI;
4. The incident meets the thresholds set out in The National Standard for Incident Recording NSIR 2011.
5. 44. In accordance with the Miller ruling, special regard should always be given by the recording authority to the impact of NCHI recording on freedom of expression, including the potential risks of a record having a chilling effect on an individual’s right to freedom of expression. The risk of a chilling effect extends to all forms of expression, but is of particular importance in relation to political speech or speech discussing political or social issues. This includes, but is not limited to, debate, humour, satire and personally- held views which are lawfully expressed. Non Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data (accessible) - GOV.UK

The FIM will determine whether the personal data of the subject will be included where the incident meets the additional thresholds set out in the Non-Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data (accessible) - GOV.UK This will include not recording if the report is not appropriate for the police to deal with. They need to be able to apply leadership and professional judgement and recognise legitimate freedom of speech. [NPCC interim review]

3.6 Investigation of Hate Crime and Management of NCHI

3.6.1 Hate Crime Investigation

Officers should be aware of:

1. D 0500 Policy - Incident Command and Control;
2. D 0503 Procedure - Command and Control of Incidents;
3. D 0508 Procedure - Investigation Allocation;
4. B 0600 Policy - Investigation of Crime.

As the impact of hate crime on victims can be significant, officers will offer the opportunity to make a Victim Personal Statement (VPS) at the outset. An additional VPS can be obtained prior to trial if the victim is continuing to experience the effects of the offending.

NPT will investigate standard and medium risk hate crimes. High risk incidents will be investigated by CID. In addition to serious or high impact offences, high risk investigations may also involve issues of repeat victimisation or vulnerability. The attending officer / allocated OIC will have responsibility for completing the Athena Hate Crime Risk Assessment, for hate crimes. Where Hate crimes are risk assessed as Medium with a repeat victim of hate crime, or High Risk, a task should be sent on Athena to Hate Crime HQ.

Supervising Sergeant will:

Once a Hate crime has been allocated to an OIC, it will be the responsibility of the OICs supervising sergeant to complete the following actions:

Make personal contact with the victim or reporting person, and let them know the name of the investigating officer;
Agree with the victim a contact plan in line with the victims’ code;
Inform the victim of what lines of enquiry have been set;
Complete an Initial Case Action Plan (ICAP);
Update the enquiry log on Athena with the key lines of enquiry. The update should start with the title ‘Initial case action plan.

The OIC will:

Ensure the victim is visited in person at the earliest opportunity, unless the victim specifically states they do not want to be seen in person;
Discuss the safeguarding needs of the victim documenting in the enquiry log what has been considered, offered and any referrals made;
The OIC will be responsible for completing the Athena Hate Crime Risk Assessment, at the first point of contact with the victim. The risk grading, and whether a victim is a repeat victim of hate crime must be audited on the Athena enquiry log;
Ensure the victim has been provided with a HC2 Hate Crime Support Booklet, if not already provided by the Assessment & Investigation Centre and audit in the enquiry log;
Liaise with the Hate Crime Officers (HCO) as required;
Investigating officers must submit the mandated form HC4 with any case files submitted to CPS in addition to completing information on the Pre-Charge Decision tab;

3.6.2 Non-Crime Hate Incident Management (NCHI)

1. Non-Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data;
2. D 0500 Policy - Incident Command and Control;
3. D 0503 Procedure - Command and Control of Incidents;
4. D 0508 Procedure - Investigation Allocation.

The following should be considered when making an approach to a subject in these circumstances:

Proportionality;
Legitimate exercise of rights and freedom of speech conferred by the Human Rights Act 1998;
A disproportionate response may increase levels of hostility and tension;
Non-crime hate incidents may be a precursor to more serious or escalating criminal offending;
Refer parties to Victim Support where appropriate (Victim Support will offer support to informants for non-crime hate incidents);
Crime terminology should NOT be used in relation to Non-Crime Hate Incidents (i.e. there is no Victim and no Suspect) if recording on Athena use the terms Reporting Person and Involved Party;
The police should also ensure that any enquiries related to NCHIs are proportionate. For instance, the police may choose not to undertake extensive enquiries to identify the subject of an NCHI report if to do so would require a disproportionate amount of police time. More generally, recording authorities are also required to assess the threat, harm and risk of every reported incident and accordingly allocate resources to ensure that the most serious incidents and crimes are prioritised. Non-Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data (accessible) - GOV.UK;

Subject personal data:

If a subject’s personal data will be processed as part of an NCHI record, in most circumstances, the recording authority should promptly notify the individual of this;
The only exception is if there is a reasonable belief that such a notification could present a safeguarding risk to the complainant. Decisions not to inform the subject that their data has been processed should be agreed by the relevant police officer, and the reason for not informing the subject should be recorded;
The recording authority should inform the subject about the process through which they can contest this record (Ask for, delete or change information | Essex Police);
If the individual contests the record, they should be invited to provide information to support their request. The record should be reviewed by someone other than the person who made the original record in order to determine whether it is necessary and appropriate to retain information that could identify the subject. The reviewer should consider whether the record was made in line with the steps set out in the Non-Crime Hate Incidents: Code of Practice on the Recording and Retention of Personal Data. The original information that was used by the recording authority to reach the decision to record an NCHI with personal data should be considered alongside any additional information provided by the subject;
Where the FIM assesses that the information is not necessary to mitigate a real risk of significant harm to individuals or groups with a particular characteristic(s) and/or a real risk that a future criminal offence may be committed against individuals or groups with a particular characteristic(s), it should not be recorded, or should be deleted as appropriate;
Where deletion is deemed appropriate, any Athena subject data may be removed by emailing the Data Quality and Compliance Team;
To delete the subject data from the STORM record will require the authorisation of the Force Lead for hate crime (of at least Superintendent rank) to be submitted to IT Services via a Hornbill. However, to prevent further data retention issues on Hornbill, the request must not contain subject data instead the subject data should be sent via email to the Senior Application Engineer who can cross reference with the Hornbill. Call handlers, officers and staff should use common sense and judgement and should only record personal data of the subject that is necessary to enable the appropriate police response. If personal data of the subject is not required for these purposes, the initial call log – like the secondary incident record – should not include this data.

Officers and staff can find more information on the management of non-crime hate incidents in the College of Policing APP on hate crime.

The OIC will:

Make personal contact with the reporting person, where deemed appropriate;
Explain what a NCHI is and why it is recorded;
Identify any safeguarding needs for the reporting person or others involved;
Offer reassurance;
Signpost to support services if appropriate;
Record intelligence for community tension monitoring or trends;
Assess wider community implications;
Engage with local partners or community groups if appropriate;
Apply OSARA process for repeat issues;
Consider an Athena Hate Crime Risk Assessment for Non-Crime Hate Incidents. If not completed, audit a rationale as to why not;
Notify the individual (subject) if their subject personal data is processed.

Supervising Sergeant will:

Ensure subject personal data is deleted where the additional threshold is no longer met and a policing purpose no longer exists. This will be done by emailing Data Quality and Compliance Essex;
Audit rationale as why deletion is required on enquiry log;
It will be the responsibility of the supervisor to ensure the subject personal data is removed.

Please note the additional threshold is set out in the Code of Practice that ‘personal data [of the subject] may only be included in an NCHI record if the event presents a real risk of significant harm to individuals or groups with a particular characteristic(s) and/or a real risk that a future criminal offence may be committed against individuals or groups with a particular characteristic(s)’.

3.7 Recording of Hate Crime and Non-Crime Hate Incidents

Where there is a hate crime recorded on Athena, as in any case, the crime will be the primary classification. Where there is a non-crime hate incident recorded on Athena, the hate classification will either be the primary classification or the included (secondary) classification, please see CoP guidance regarding recording of non-crime hate incidents.

Hate classifications:

NCI/13 Hate Incident – Racial
NCI/14 Hate Incident – Disability
NCI/15 Hate Incident – Homophobic
NCI/16 Hate Incident – Transgender
NCI/17 Hate Incident – Religious
NCI/17 Hate Incident – Religious - Christian
NCI/17 Hate Incident – Religious - Buddhist
NCI/17 Hate Incident – Religious - Hindu
NCI/17 Hate Incident – Religious - Jewish
NCI/17 Hate Incident – Religious - Muslim
NCI/17 Hate Incident – Religious - Sikh
NCI/17 Hate Incident – Religious - No religion
NCI/17 Hate Incident – Religious - Unknown

3.7.1 Offences Motivated by Sex/Gender

Record crimes based upon the victim’s sex/gender as a motivating factor. This should be recorded formally on Athena by Essex Police and should include the appropriate tag below. This will not automatically involve domestic abuse or sexual offences as the recording of hate offences motivated by sex/gender must be the primary motivation of the offender [an example would be an assault against a woman whilst the offender made clear comments about his hatred of women at the time of the assault].

Gender based hate crime and non-crime hate incidents will be ‘tagged on Athena’ as:

Hate crime [or incident] - Sex and/or Gender Female
Hate crime [or incident] - Sex and/or Gender Male
Hate crime [or incident] - Sex and/or Gender Other
Hate crime [or incident] - Sex and/or Gender Unknown

3.8 Hate Crime Officer (HCO)

The role of the HCO is to:

Give Safeguarding advice to high risk and medium risk repeat victims of hate crime;
Provide tactical advice to decision makers (i.e. FIM);
Complete associated safety planning;
Assisting with problem identification and signposting to the relevant department or investigating officer;
Conduct various dip checks for policy compliance.

3.9 Risk Management Process

If a hate crime victim has been assessed as high risk, consideration must be given to requesting a Multi-Agency Risk Management Conference with the appropriate partners in order to manage the risk and ensure all relevant information and intelligence is shared;
If a multi-agency response is not considered appropriate or necessary, the rationale must be recorded on Athena by the supervising officer;
The mechanism and governance for raising any general hate crime cases of concern (i.e., repeat victims of particular vulnerability but not necessarily high risk) is through the local pre-tasking process at which there is representation from Community Safety Partnership colleagues;
The case(s) should be discussed at the pre-tasking meeting and a decision then made as to whether the case needs to be referred into another group (i.e., a Local Action Group or Local Risk Management Meeting etc);
Alternatively, it may be considered that a specific hate crime case should be subject of a bespoke Multi-Agency Risk Management Conference and there is always the option of requesting one outside of the tasking process, if a case is considered to be in need of a more time critical response;
If the police wish to make a referral to another agency or should any other agency wish to make a referral to the police, the Hate Crime Information Sharing Form (HC5) must be completed and sent electronically to the relevant agency, providing relevant information and setting out what action is being requested;
It is the responsibility of the relevant supervising officer to ensure the referral process is adhered to and the HC5 form must be uploaded into the Document Management section of the Athena case;
The hate crime section of the tasking document will be populated by the analysts but equally it is the responsibility of NPTs and the HCOs to provide details to the analysts of any cases considered to be in need of a broader discussion or are of specific concern so cases can be highlighted and discussed in a multi-agency environment.

3.10 Strategic Hate Crime Lead

The Strategic Hate Crime Lead provides the overall responsibility for:

The Force strategic lead on hate crime;
Policy/procedure formulation and compliance;
Liaison with other agencies and partners at a county level.

3.11 Prosecution of Offences

Whilst authority must be sought from the Crown Prosecution Service (CPS) before charging any offence classified as a hate crime, custody officers are advised to strongly consider the use of offences in their aggravated form. CPS authority must also be obtained in order to administer a conditional caution for hate crime related offences.

The Crime and Disorder Act 1998, sections 29 to 32, has created specific offences in relation to assault, criminal damage, public order and harassment, which are aggravated by race or religion.

With the exception of the above offences, the Criminal Justice Act 2003, sections 145 and 146, empowers the court to give increased sentences for offences aggravated by race, religion, disability, transgender, or sexual orientation. There are no statutory provisions that relate to crimes based on hostility towards sex/gender.

3.12 Data relating to NCHIs recorded by Essex Police will be published on a quarterly basis.

This data will be published on the force website, with the appropriate language or caveats to make it clear that while NCHIs may be assessed by the force, they are separate and distinct from Hate Crimes.

With regard to Information Requests in relation to NCHIs handled by the force, the Information Rights Team will refer any FOI Act 2000 enquiries to the force website in the first instance, stating that there is an intention to publish NCHI data as a matter of course.

4.0 Equality Impact Assessment

EIA - June 2026

5.0 Risk Assessment

5.1 Police Officers and staff will consider any risks or health and safety aspects of each incident. It is the responsibility of all officers to conduct a dynamic risk assessment when attending any incident. Supervisors and managers conducting operations relating to hate crime are reminded of the need to conduct a risk assessment concerning that operation on Form PERS52. Generic risk assessments are available from the Health and Safety website, these include:

Police Duties and Patrolling (includes PCSO).

5.2 Officers, staff and volunteers are reminded that compliance with this procedure and any governing policy is mandatory. Failure to comply with this procedure and associated guidance reduces the ability of the force to identify and categorise risk in relation to hate crime and NCHI effectively and manage and mitigate that risk: and could potentially be a breach of Standards of Professional Behaviour and may compromise the reputation of, public trust and/or confidence in essex Police.

5.3 Finally, officers, staff and volunteers are reminded of the Code of Ethics and Five Pillars of Professionalism.

6.0 Consultation

The following were invited to consult during the formulation of this document:

Strategic Force Crime and Inci. Registrar
Essex Police Legal Services Essex
Hate Crime Officers
Contact Management (Command Team) Control Centre Chief Inspector
Christian Police Association
Ch/Superintendent Brentwood and Epping
Head of Investigatory Powers Department, Contact Management (Command Team)
Ch/Inspector Brentwood and Epping District Commander
Diversity & Inclusion Officer
Ch/Inspector Thurrock District Commander
Personal Safety and Taser Training Insp, Learning and Development (Practical Skills and PIU
Unison Branch Secretary
Head of Continuous Improvement
Ch/Inspector Colchester District Commander
Ch/Inspector Basildon District Commander
Ch/Inspector Southend District Commander
Health and Safety Manager, Human Resources (Health Services)
General Secretary Essex Police Federation
Ch/Inspector Tendring District Commander
Essex Diversity and Inclusion Team
Police Federation
Head of Information Strategy and Assurance, Continuous and Analytics
Head of Operation Change, Continuous Improvement and Analytics
Governance and Policy Manager, Continuous Improvement and Analytics
Ch/Inspector Braintree and Uttlesford District Commander
Ch/Inspector Harlow District Commander
Ch/Inspector Chelmsford and Maldon District Commander
Ch/Inspector Castle Point and Rochford District Commander
Head of Operation HR, Human Resources
FIM Contact Management (Contact Centre)
Superintendents Association Essex
Support Network Chair and Vice Chairs Essex
Planning and Risk Manager Continuous Improvement and Analytics
Women’s Forum
A&I (Head of Asses & Invest Centre DCI)
Strategic Change Team
PSD Superintendent
Policy/Risk
C&PP Command
Strategic Lead and Owner

7.0 Monitoring and Review

This procedure will be reviewed by or on behalf of the Superintendent, Hate Crime Force Lead every 12 months.

This review will be based on new legislation, national manuals of guidance, public enquiries, serious case reviews and recognition of best practice; to ensure this procedure remains accurate and fit for purpose.

8.0 Governing Force policy.

Related Force policies or related procedures

B 0600 Policy - Investigation of Crime;
B 0602 Procedure - Investigation of Crime;
D 0401 Procedure – Dealing with Critical Incidents;
D 0500 Policy - Incident Command and Control;
D 0503 Procedure - Command and Control of Incidents;
D 0508 Procedure - Investigation Allocation;
B 2500 Policy - Victim and Witnesses.

8.1 Data Security

Essex Police have measures in place to protect the security of data in accordance with our Information Management Policy – W 1000 Policy – Information Management.

8.2 Retention & Disposal of Records

Essex Police will hold data in accordance with our Records Review, Retention & Disposal Policy – W 1012 Procedure/SOP - Records Review, Retention and Disposal.

We will only hold data for as long as necessary for the purposes for which we collected. Victims/public should be reminded that Essex Police take the protection of personal data seriously as described in the privacy notice https://www.essex.police.uk/hyg/fpnessex/privacy-notice/.

9.0 Other source documents, e.g., legislation, Authorised Professional Practice (APP), Force forms, partnership agreements (if applicable)

Form HC1 – Hate Crime Officers Risk Assessment [Strategic assessment centre only]
Form HC2 – Hate Crime Support Booklet
Form HC4 – Hate Crime investigation template
Form HC5 – Hate Crime Information Sharing Form
ASB and Hate Crime Knowledge Hub
College of Policing Authorised Professional Practice – Public Site
Crime & Disorder Act 1998
Criminal Justice Act 1988
Criminal Justice Command Website
Gender Recognition Act 2004
Practice Guidance on ‘Achieving Best Evidence’
True Vision Website
Victims Code
Form PERS52 – Risk Assessment – Operational Orders
Non-Crime hate Incidents: Code of Practice on the Recording and Retention of Personal Data
FIM flowchart for HC and NCHI
Ask for, delete or change information | Essex Police)

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