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Number: C 3022
Date Published: 6 August 2024
Version 12 - July 2024
The public expect everyone working in the police service to have the highest standards of professionalism.
All police officers, members of staff and volunteers irrespective of working in a uniformed, non-uniformed, public-facing or non-public facing role have a responsibility to present a professional image of the organisation, in line with the College of Policing’s Code of Ethics and Essex Police professionalism strategy.
This document provides a clear and comprehensive guidance on standards of appearance, requiring everyone to present a professional image, achieve and maintain standards while also allowing for a level of self-expression and a commitment to valuing difference and representing the community we serve.
This procedure has been developed using the College of Policing “Appearance Standards National Guidance” which was designed by a working group including the Police Federation of England and Wales and Unison, led by one of the NPCC representatives at the College of Policing’s Professional Committee. This work has been supported by the College’s Professional Committee. Further adaptions made to make it relevant to Essex Police, but with full consultation throughout with Staff
Networks, both Federation and Unison as well as the Essex Independent Advisory Groups (IAGs).
Compliance with this procedure and any governing policy is mandatory.
Unless otherwise stated, this guidance applies to all persons representing or working for Essex Police. This includes all police officers, members of police staff and volunteers. Deviating from these standards without justification may result in you facing disciplinary proceedings.
Everyone should dress within the overriding principles listed below but also appropriate for their specific job role or by operational needs (for example covert roles) following the relevant risk assessment by the command.
The overriding principles are:
Everyone is reminded of their legal obligation under Section 7 of the Health and Safety at Work Act 1974 which states: It shall be the duty of every employee whilst at work:
Police officers, members of police staff and volunteers must not chew gum or smoke/vape whilst engaging with members of the public. Smoking or vaping must only be done in designated smoking areas whilst on police premises. Smoking or vaping from police fleet vehicles is never permitted.
Smoking or vaping whilst in the company of a member of the public or detainee is never permitted.
The standards of appearance set out in this policy must be complied with whether the individual is in their usual place of work, working elsewhere, working from home whilst engaged in Teams meetings or attending either an internal training course at Essex Police College or an external training location. Officers, staff and volunteers are representing Essex Police and must consider their appearance at all times.
For all elements in the procedure, there will always be circumstances which for purposes of an individuals dignity, inclusivity, reasonable adjustment and welfare purposes that may mean the procedure is not followed. To define all of these occasions and options would not be feasible, so this point is added as an overarching principle that supervisors and managers have the discretion to step outside the procedure in such circumstances where they deem it necessary and proportionate to
do so. The decision maker will be accountable for their decision and be able to provide documented rationale for deviation from the policy.
Chief Officers reserve the right to review and override and local decisions on the basis of maintaining Public Confidence and professional standards.
There may be occasions where the procedure is deviated from based on the discretion of a line manager where there is a particular reason to do so – for example a charity fundraising event. This will always be considered carefully with the professional image of the organisation being paramount in the mind of the decision maker. The decision maker will be accountable for their decision and be able to provide documented rationale for deviation from the policy.
Supervisors, trainers and tutors are expected to set an example with their own high standards of appearance.
As a leader in Essex Police, they have a responsibility to ensure there is a robust and consistent approach towards this guidance, rather than their personal interpretation of it. They are expected to challenge people who do not present a professional image of the force in line with the guidance. This challenge should be done sensitively and empathetically with due regard for the Essex Police Diversity, Equality and Inclusion Strategy and awareness of the protected characteristics under the Equality Act. This should be a supportive, educational conversation ensuring the person is aware of the policy and the supervisor can satisfy themselves of any adjustments required.
It is recommended that a record is kept of this conversation and any outcomes. The managers tool kit suggests this is done via email to the person as an appropriate place to document, along with any risk assessments for deviation so both parties have a copy. The individual is to be reminded of their “personal wellbeing document” which is an optional document that individuals can maintain themselves to document what support they may need or adjustments outside of this policy.
Supervisors are reminded of the support and guidance available to them as well as somewhere they can sign post the individual person to. The DE&I team, staff networks such as the Disability and Carers Network, MESA, LGBTQ+ to name a few who may be able to offer guidance relating to specific considerations for individual circumstances as well as Unison and the Police Federation.
Should the person disagree with the outcome of the conversation, they should escalate up the chain of command for adjudication. Managers are strongly advised to discuss any adjustments with the relevant support network to ensure a holistic view of the reason for deviating from the procedure are explored. Local HR advisers are also able to provide advice and guidance to support both individuals and the manager in applying reasonable adjustments.
Should a person fail to maintain acceptable standards following a conversation then it is the expectation of the organisation that a development plan or further disciplinary procedures are considered, but again with due regard adjustments and consultation with support networks, Unison, Federation or the DE&I team.
Independent research conducted by Ipsos Mori on behalf of the Police Federation of England and Wales in 2016 found that members of the public are largely accepting of police officers and staff with visible tattoos. Visible tattoos are unacceptable if they could reasonably be interpreted as discriminatory or offensive and/or indicate attitudes or views inconsistent with the College of Policing’s Code of Ethics and the Standards of Professional Behaviour or the Forces aims and objectives.
All tattoos from any potential new applicant are required to be photographed, are subject to review and fall into six categories:
Potential applicants with tattoos in the above categories will be assessed on an individual basis. The potential interpretation of any tattoo may lead to rejection and the force reserve the right to reject any tattoo which is felt has the potential to damage the reputation of the force or those that may suggest that the applicants values are not aligned to that of Essex Police. A photograph of the tattoo will be obtained and the decision on whether to accept the individual will be referred to the Professional Standards Department.
Tattoo appeals will be considered by the Head of Professionalism for a consistent approach.
Where a serving officer, police staff member or volunteer seeks to get a tattoo during their service, they must keep the above guidance in mind when deciding whether to have such a tattoo and satisfy themselves that they meet the criteria at 3.4. Prior to getting a tattoo, it is advisable they seek advice from a manager or PSD to ensure they do not leave themselves open to disciplinary process.
Managers and supervisors will be expected to ensure compliance and any individual failing to comply with this policy may be subject to disciplinary proceedings. This is particularly important and relevant for any officers/staff who need to keep tattoos always covered by a long-sleeved shirt / top whilst on duty.
Hair (including facial hair) should be clean, neat and well-groomed. Exceptions may apply when working in a covert role. Stubble is acceptable but must be neatly groomed at the edges displaying a neat appearance. Facial hair may be required to be removed and clean shaven for specific duties relating to CBRN and Firearms. For current guidance in these specific circumstances please contact the head of Operational Policing Command.
Hair may be dyed or coloured, however, this should be discreet and of a natural colour. Extreme and vivid hair colouring is not permitted. This also applies to hair accessories, which if worn with uniform, must be plain in design and black or navy in colour.
For some cultures, hairstyles serve not only functional roles, but also societal roles. In some cultures, they convey messages about background, tribe, and status, and document life events. Any staff requiring adjustment to the policy to enable them to display a cultural or heritage message should speak to their supervisor for a risk assessment. Cultural differences are celebrated, and staff are encouraged to show their difference. It is the expectation that staff will be supported where possible with only extreme hair styles being rejected or where there are health and safety concerns. Advice for individuals and supervisors is available from MESA.
Police staff who have contact with the public and wear a uniform must have their hair so that it is cut or secured above the collar line. It must be kept neat and tidy. It should not present a health and safety hazard. Ponytails are not acceptable for safety reasons.
Police officers who wear a uniform must have their hair so that it is cut or secured above the collar line. It must be kept neat and tidy. It should not present a health and safety hazard. Ponytails are not acceptable for safety reasons.
Individuals in non-public facing or non-partner agencies roles must ensure a high standard of appearance, however there is not a requirement for hair to be tied up unless there is an overriding operational requirement. The hair must be clean, neat and tidy.
Only one discreet tie pin may be worn. This should be of a suitable size and the design or logo must not depict any words, letters, symbols, or pictures likely to cause offence to individuals or sections of the community.
Medal ribbon brooches may be worn when in uniform. The wearing of medal ribbons is detailed in Procedure - Provision of Uniform and Equipment. However, under no circumstances are medals which have been issued to relatives (living or deceased), friends, connections or otherwise to be worn whilst in any Ceremonal or Duty Uniform.
This follows official Ministry of Defence Guidance.
Other badges (Velcro or otherwise) that are permitted are the Union flag including the Thin Blue Line and Tri-service versions.
Essex Police participates in the following and staff may choose to wear the following pins/badges/wrist bands:
Uniformed police officers and police staff should position a badge or poppy on the left lapel of the tunic, or similar position on other garments; securely fastened at all times.
No other non-issued Essex Police items are to be worn other than those listed above.
** Redacted **
Individuals in public facing or partner agencies roles must be cognisant of the potential health and safety implications of wearing jewellery. Therefore, you are permitted to wear a watch, band rings (eg, a wedding, civil partnership, engagement, eternity or modest signet ring), small stud earrings and a necklace (provided this is worn under clothing and is not visible) and you complete an ongoing risk assessment. Facial piercings are not allowed.
Other jewellery must be for a medical or religious grounds (E.G. a medical alert bracelet or a miniature Kirpan beneath outer clothing). They must be risk assessed on a case-by-case basis but items for medical or religious grounds are generally considered acceptable. It is strongly recommended that any individual requesting additional jewellery proactively emails their supervisor and requests a conversation so that a risk assessment can be carried out. Guidance can be sought from the relevant support networks.
Consideration must also be given for other attributes or skills the person has, such as Level 2 public order, or CBRN and if there needs to be a situational response. If this is the case, the individual has personal responsibility and legal obligation under the Health and Safety Act to comply and notify the supervisor of any changes in circumstance. The supervisor MUST provide a written email response confirming the conversation and the outcome.
Individuals are reminded to consider using the ‘personal wellbeing document’ to help with this conversation and for any future changes of teams/departments etc to prevent you needing to repeat yourself.
Individuals in non-public facing roles and not visible to the public or partner agency roles may wear jewellery but must maintain the professional image of the force.
No facial piercings are allowed to be shown. If staff have facial piercings, they should be removed or covered with similar skin colour zinc oxide tape to cover the piercing.
Individual pieces of jewellery may be subject to health and safety assessment, and people may be required to remove these while at work or carrying out tasks.
Jewellery is worn at the individuals own risk and Essex Police is not liable for any loss, damage, or theft of such. Therefore people are encouraged not to wear valuable jewellery to work.
Glasses worn during operational activity, including roles that involve direct contact with the public, must have lenses made of safety plastic and not glass, for health and safety reasons. The frame should generally be plain and neutral in colour and style.
Mirrored reflective lenses are not permitted unless for medical reasons or because they are prescription sunglasses. In such cases, consult a supervisor. You may need to provide supporting evidence, eg, a medical note from the GP or a request from occupational health.
Those members of staff holding a force driving authority and required to drive as part of their role, should avoid wearing spectacles with wide arms due to them blocking side-vision.
People wearing sunglasses when engaging with the public are advised to consider if it could be a barrier to communication, especially with a vulnerable member of public.
Make-up is permitted as long as it is not excessive and is appropriate to the natural skin tone of the individual or in connection with their religion/faith, eg, the Bindi. Makeup may also be worn to conceal a facial condition or other personal reasons at the discretion of their manager.
For health and safety reasons, fingernails including gels and acrylic must be kept trimmed short and clean. Nails must not have any jewellery or attachments on them.
For officers and police staff in public facing roles, only light coloured nail polish is permissible if it is in keeping with a natural nails colour (incl. French polished nails)
Eyelash extensions may be worn as long as they are not excessive in length and look unnatural unless there is a medical or other specific reason. In such cases, individuals might want to consult a supervisor. The individual may need to provide supporting evidence, eg, a medical note from the GP or a request from occupational health. In any case, they must be no longer than grade 10 (10mm).
Socks, tights or stockings must be of a plain colour and appropriate to the uniform being worn.
Only footwear that is clean and appropriate to the individuals role can be worn. This must be in keeping with the standards set for uniformed officers and staff. All footwear must be professional in appearance and considered in line with the health and safety requirements of the role. Flip flops are not considered to present a professional image.
The default should be smart and professional.
Other consideration for officers working with young people may be given to dress for the operational requirement. It might be acceptable for a CYP for instance to be dressed in less formal clothing whilst conducting safeguarding duties with a child should it break down barriers. This is at the supervisors discretion and must be risk assessed on a case-by-case basis.
Footwear must maintain the professional image of the force and be appropriate to the role. Flip flops are not considered to present a professional image.
If there is a medical need (eg, disability or pregnancy) for certain types of footwear, this will be considered on a case-by-case basis and the individual should follow the request of adjustment procedure.
Force-issued headgear is an integral part of a police officers and PCSO’s in uniform and an important element in enabling the public to recognise them. It is compulsory for those in uniformed roles to wear force-issued headgear while performing public duties.
This not only projects a professional image but, where appropriate, assists in the health and safety of staff. Headgear not issued by Essex Police is not permitted.
The following also applies:
The following links will provide guidelines on:
The standard uniform dress will be black wicking shirts for warranted officers and blue wicking shirts for police staff. These shirts will be worn by the following:
All officers are reminded that wicking shirts:
The initial issue of wicking shirts will be allocated to individual officers and staff in accordance with the following:
There will be no entitlement to annual issue. Shirts will be replaced by HQ Uniform Stores when the initial issue is no longer serviceable. Officers requiring replacement items should return the unserviceable, significantly faded or significantly worn items to HQ Uniform Stores via the internal mail system, or in person with a brief note clearly outlining their rank, pin, name and home station, together with the reasons for exchange.
Police officers and police staff eligible to wear white shirts will be permitted to wear either a long or short-sleeved shirts at any time throughout the year. A tie will be always worn with the white shirt except where the following conditions apply:
High neck vests, neck chains or other adornments are not to be visible. In circumstances where an individual elects to wear a long-sleeved shirt the sleeves may be rolled up to rest immediately above the elbow.
Maternity clothing is available if you wear a uniform and you should request uniform items in the usual way. Alternatively, you may seek permission to wear plain clothes.
In such circumstances smart but comfortable clothing will be permitted. Protocol - Work Life Balance (WLB)
Uniformed staff will only wear clothing issued to them by Essex Police. This includes coats and outerwear. Outer garments may only be worn as per the scale of issue for the role being undertaken and can only be worn in connection with that role.
The garment will not be worn open but be securely fastened to a point above the breastbone unless wearing a tac-vest and there is an operational need to have ready access to appointments.
Velcro patches are now being issued with the new officer fleeces. The force issued Velcro patch is to be worn on the arms.
Members of staff must only wear uniform items bearing insignia corresponding to their role. Police Constable’s to Chief Superintendents must wear epaulettes that denote their rank and collar number, unless acting. Those temporary in rank must display the correct epaulettes and collar number.
In particular PCSOs and other police staff should not wear insignia or uniform indicating that they are police officers.
Standard personal issue body armour will be worn over the wicking shirt but underneath any outer garment such as a fleece or coat.
All operational uniformed officers and staff up to the rank of Chief Inspector issued body armour or other personal protective equipment, including ‘appointments’ are required to wear it at all times whilst outside of a police building or in the ‘custody envelope’ unless specific managed restrictions or risk assessments apply.
Individuals wearing plain clothes for their role should ensure that their standard of dress and appearance reflects the same high standard required of uniformed colleagues. The entire policy must be complied with however, some specific considerations are detailed in this section.
An ID card must be on display while on police premises (remove visible identification when away from police premises) and consider the appropriateness of the lanyard.
(See 3.9)
Dress in business wear which is smart and clean. Business suits or an appropriate smart jacket are the expected forms of dress whenever you are in a public facing role, representing the force at events or at court. Where a man is wearing a suit, they are expected to wear a tie unless there are medical, health and safety or other reasons which mean this is not appropriate.
All clothing worn by non-uniformed officers and staff should look professional and smart in a business environment and not clothing that would look more in keeping with a non-work-related social event.
Where an individual chooses to wear a dress or a skirt, the item of clothing should not be too short so as to look inappropriate in a professional working environment. A specific length is not defined; however, it will be appropriate for a line manager to discuss this with the employee if it is felt that the length is not deemed professional or business like, or for operational business reasons.
Individuals engaged in covert operations where their identity must be concealed may dress to suit the circumstances with the relevant risk assessment.
Where the job undertaken requires alternative wear, ‘T’ shirts or polo shirts with logos (other than a small and inoffensive company name) will not be permitted; neither will the exposure of midriff skin due to cropped/short tops. The wearing of trainers, jeans or ‘leisure wear’ such as tracksuits or jog pants/leggings will not be acceptable other than in circumstances where they are appropriate for the working environment. For example: Where the joining instructions of a course allows or when staff are involved in office moves; certain pre-planned searches; ‘dirty/installation work’ where overalls
or protective clothing are not required, or covert duties.
Police officers in detective roles can wear issued uniform if they prefer.
The following must be observed when attending court:
When attending any court officers and staff must adhere to our Professionalism Standards. The only dress codes that are acceptable are:
Uniform officers/staff – To wear full operational uniform correctly with Veclro patches displayed on the fleece or a tunic if available. Hats must be worn but, taken off to enter the courtroom. A utility belt or tac vest and standard appointments must also be worn. Tasers and firearms are not permitted unless on express permission of the judge.
There may be occasions when, as a matter of judicial discretion, the wearing of appointments will not be appropriate. These should be identified at ‘plea and direction’ stage and instructions conveyed to the officer by CPS prior to attendance at Court.
Additionally, in the exceptional cases where an officer is required urgently at Court, when off duty, the wearing of appointments may be waived in the interests of expedient attendance at Court.
Plain clothes officers/staff – Please wear smart business attire, namely a suit and for male colleagues there is a requirement to wear a tie with their suit.
See His Honour Judge Gratwicke video.
See the Court Guidance Standard leaflet.
The usual standard of dress for Coroner’s Court will be ‘normal operational uniform’ as for Magistrates’ and Crown Courts (see above). However, utility belts and appointments will only be worn after the officer has sought permission from HM Coroner/Coroner’s Officer.
The wearing of ceremonial uniform at any hearing or court process will only take place with the authority of the officer’s Head of Department.
Officers wishing to wear uniform at a public or private event whilst off duty must make a request in writing to the Head of Department stating the date, time and where the event will be held as well as a full description of the general nature of the event.
Officers should be reminded that approval does not include the authority to carry the following:
Where the application is in response to a nationally organised event, a risk assessment will have been completed identifying control measures to reduce the risk to officers engaging in such activity.
The risk assessment should be brought to the attention of the officer and a copy attached to the application. In the event that a risk assessment has not been completed or is otherwise not available, a full risk assessment will be completed by the applicant’s line manager.
Approval will not be granted where:
In the event that approval is granted, it will be on the understanding that the officer will be attending as a representative of their respective force. Officers will be expected to respond to any incident that they could reasonably be expected to and will be regarded as being on duty when dealing with any incident at the time of the event.
Any policing incidents that are witnessed or brought to the officer’s attention must be dealt with in an appropriate manner.
In all cases when approval is granted, uniform must be worn that is appropriate to the event, the risk assessment and the prevailing weather conditions, in order that the dignity of the uniform is maintained at all times. All officers attending such events are reminded of Health and Safety considerations and the importance of presenting an appropriate, professional image of policing.
When on duty, regardless of your location, these standards of appearance apply. If you are normally a uniformed officer or member of staff working from home and operating on Teams, then the standards for plain clothes/non-uniformed personnel apply.
You are also expected to have an Essex Police authorised background on your Teams background. These are accessible from the Internal Communication team Sharepoint page.
Uniformed officers on limited duties (whether restricted or adjusted) are required to wear their uniform unless there is a medical or operational reason why this cannot be achieved. Where uniform cannot be worn for these reasons then the plain clothes standards still apply.
Managers and supervisors will be expected to ensure compliance and any individual failing to comply with this policy will be subject to disciplinary proceedings.
Additional tattoos added after employment must comply with these principles and the Code of Ethics.
Exemptions for temporary (henna) decoration may be permitted where an individual can show that this prohibition would otherwise place them at a particular disadvantage which is related to their race for example, Mehndi applied for a specific ceremony or celebration.
Officers and some Staff are required to carry a number of items on uniform belts and attached to their clothing. No extra items should be attached which would raise Health and Safety issues.
The following have been consulted during the formulation of this document:
The Head of Professionalism will be responsible for monitoring the application of this procedure and will ensure that it is reviewed within 1 year of its date of publication.
Further, in line with the Equality Impact Assessment, any line manager taking performance or discipline actions as a result of poor standards of procedure should liaise with the Head of Professionalism to allow monitoring of any disproportionality or equality issues.
Related Force policies or related procedures
Essex Police have measures in place to protect the security of your data in accordance with our Information Management Policy – W 1000 Policy – Information Management.
Essex Police will hold data in accordance with our Records Review, Retention & Disposal Policy – W 1012 Procedure/SOP - Records Review, Retention and Disposal.
We will only hold data for as long as necessary for the purposes for which we collected. Victims/public should be reminded that Essex Police take the protection of personal data seriously as described in the privacy notice.