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Chelmsford Police Station front counter moving during refurbishment

Chelmsford Police Station front counter moving during refurbishment

Chelmsford Police Station will close to the public today, Wednesday 14 August, as the ambitious refurbishment of the building gets underway.

At 5pm the front counter will close to the public before reopening at 9am on Thursday 15 August at its new home at the Essex Police College at Headquarters in St Margaret’s Road, Chelmsford.

The counter will be open to the public seven days a week from 9am to 5pm, excluding bank holidays and Christmas Day, and visitors will be able to park outside the college in the marked bays provided.

Temporary front office - Chelmsford

The police station in New Street, Chelmsford is closing ready for a £5.7m facelift which will create better facilities for the public and staff alike including new areas for statement taking and a modern open plan environment to encourage closer working between the different policing teams based there.

To enable the work to happen the police station will stay closed until Autumn 2020. However, to ensure our officers remain visible and at the heart of the community they serve, our Community Policing Team are now working from a shared hub with Chelmsford City Council while our Local Policing Team officers, who respond to emergencies, will also remain within the city, working from our headquarters in Springfield Road.

Our detectives - including CID, Domestic Abuse Investigation Team (DAIT), Child Abuse Investigation Team (CAIT) and MOSOVO (Management of Sexual or Violent Offenders) – will also be based at our headquarters.

Although the police station will be closed to the public the new Chelmsford Town Centre Team will continue to use the building as their base as they police the city.

Temporary front counter - Chelmsford

Chelmsford District Commander Chief Insp Gerry Parker said: “We are delighted that not only are we keeping your officers visible and at the heart of our city, but we are also continuing to provide our vital front counter service at a central location within Chelmsford.

“We absolutely know that you our residents want to see your officers visible in your communities but also to be able to come and visit us at our front counter should the need arise.

“Although the police station will be closed for some time while the refurbishment takes place, there will be no reduction in the level of service or officer visibility that we provide and we will continue to protect and serve Chelmsford in the normal way.”

Roger Hirst, Police, Fire and Crime Commissioner for Essex, said: “This refurbishment is part of our extensive modernisation programme for the force’s ageing estate and it represents a significant investment in policing in the city of Chelmsford.

“Transforming old buildings which are expensive to run and ill-equipped for the needs of modern policing is key to providing officers with the means to do their jobs most effectively and serve their local communities well.”

During the works the custody suite at Chelmsford will also be closed. To ease the burden on police officers making arrests, we will be trialling an innovative new scheme which will see Detention Transport Officers (DTOs) taking individuals from the place of arrest to custody, court or hospital as required. The scheme will mean police officers are not taken away from their frontline duties to transport prisoners.

The Chelmsford Police Station front counter in New Street will close at 5pm today, Wednesday 14 August.

Temporary front counter - Chelmsford

The new temporary front counter at Essex Police College in St Margaret’s Road (CM2 6DT) will open at 9am on Thursday 15 August.


By Foot

From Chelmsford Police Station, walk along Victoria Road towards Riverside Ice and Leisure and turn left into Springfield Road. Before Chelmsford Prison, turn right into Sandford Road and follow the map below.  The journey should take approximately 20-30 minutes.

By Car

Sat-nav postcode CM2 6DS. Route shows driving from A12 Boreham Interchange onto Sandford Road. There are limited marked visitor parking and disabled parking spaces.

By Bus

First Bus Essex routes 54 and 56 departing from Chelmsford Bus Station stop close by around Springfield Road (ask to be dropped near the prison) and route 47 drops off in Sandford Road.

Map for temporary front counter - chelmsford

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