British Sign Language

If you use British Sign Language (BSL), you can now contact Essex Police through a service called Convo for non-emergencies.

Convo is a free service that connects you to a qualified online BSL interpreter. This makes it easier to report a crime or share information in a way that works best for you.

When to use Convo

• For crimes or incidents that have already happened.
• To give information about issues affecting your community.
• Not for emergencies - if a crime is happening now or someone is in danger, call 999.

If the police need to contact you, they can also use Convo too. If you’re not available, they can leave you a video message.

How to use Convo

• Download the Convo Now app on your mobile or tablet.
• Or go to the Convo website.

If it’s your first time, you’ll need to complete a one-time registration. After logging in:

• Go to the Community Directory.
• Tap Essex Police.
• Press Call - it’s free.

For more details, visit the Convo website.