Job title: Assistant Investigating Officer Grade: SO 2 Role code: EU0501 Status: Police Staff Home Office code: Organisational Support
Main purpose of the role:
Investigate complaints and misconduct allegations made against police officers and staff on behalf of the Investigating Officer, deputising for the Investigating Officer by leading, developing and directing staff in the investigation of complaints and misconduct allegations as required, providing expert advice on procedure and practices to enhance the effectiveness and integrity of PSD investigations under current and future legislation. Develop relationships with managers and staff in order to promote effective complaint handling and improvement of standards across the Force. JULY 2015
Provide support and assistance to Investigating Officers in the investigation allegations of conduct, corruption, criminal offences and complaints made against the force; provide advice to staff, Divisional Command Teams and external agencies on procedure and practices to promote effective complaint handling and improvement of standards across the force.
Assist in reviewing cases across the criminal spectrum where allegations of malpractice have been alleged, by the taking of statements, gathering, analysing and evaluating evidence and intelligence by various means including the interrogation of force intelligence systems, interviewing witnesses and statement taking from members of the public which may include vulnerable or intimidated witness and in accordance with powers attributed to AIO-s under the provision of the Police Reform Act 2002.
Identify officers and staff subject of a complaint, misconduct allegation or allegation of substance abuse, take appropriate action and determine the need to prepare and serve relevant notices in accordance with Police regulations and force policy. Ensure officers and staff are aware of the complaint /allegation, in order to protect both the investigation and any subsequent hearing from an abuse of process defence.
Prepare and progress confidential/sensitive paperwork to required standard, ensuring confidential information is not disclosed, progressed appropriately, maintain accurate records of all actions taken enabling case progress to be tracked and related documentation and exhibits to be located, keeping complainants and other stakeholders informed of progress and outcomes whilst managing individuals expectations, logging lessons learned and identify training issues.
Provide specialist advice to officers and managers dealing with public complaints. Initial identification and clarification of the complaint circumstances/allegations to inform recording decisions and investigative actions. Quality assurance of complaint investigation reports to ensure an appropriate investigation has taken place and is clearly reflected in the report.
Undertake court appearances and misconduct hearings as directed, presenting evidence where necessary, arrests in company (Police Officer) in compliance with force policy and legislation, apply for search warrants and undertake searches of premises according to force policy and procedure.
Prepare briefing material for team briefings, prepare and summarise investigating officer-s reports making reasoned conclusions and recommendations for further action by IO's.
Maintain a working knowledge of NIM, RIPA, CHIS and other intelligence functions investigate secure and preserve evidence for PSD Investigating Officers in accordance with force policy, working practices and processes; Prepare evidence bundles prior to misconduct meetings and disseminate appropriately. Maintain and update accurate information on relevant computer and case management systems. Update website for local PSD SPOCS.
Management Vetting required.
The post holder requires detailed knowledge and experience in the practical application of the law, legal procedures and police procedures surrounding the investigation of crime. Knowledge of the judicial system is also essential.
In order to carry to out relevant aspects of this role it is essential that the post holder has a proven track record as a competent investigator and possess well developed interviewing skills, including taking witness statements and gathering and recording evidence. Detailed working knowledge of disclosure rules is essential.
The post holder must have a high degree of flexibility to accommodate operational needs, be highly motivated, pro-active and possess excellent communication skills in order to deal with a wide range of situations and people throughout the spectrum of society, involving officers, members of the public and other organisations. The post holder must also have the ability to build and maintain positive working relationships with colleagues.
The Post Holder must be able to effectively prioritise their workload and able to work without close supervision and have the ability to work under pressure and manage and meet deadlines and manage multiple customer requirements and cases simultaneously therefore proficient organisational skills are essential.
The post holder must have good working knowledge of IT applications and systems with the ability to use Microsoft Office products. Ideally the post holder will have a good working knowledge of specific force intelligence systems such as Centurion, Synopsis and PNC, although training can be provided.
Whilst particular qualifications are not required for this post, several years- related experience, within an operational police environment or law enforcement agency or similar type of organisation is essential.
Analyse critically (level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, support and inspire (level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally aware (level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and open-minded (level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take ownership (level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public service (accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Advanced Information Searching (Level 3)
Accredited to use an operational police information system (e.g. Genesis, PNC, HOLMES) to an advanced level. Possesses a detailed understanding of system operating rules and protocols. Uses the system to its' full potential, to create and amend records, as necessary, and to retrieve information from complex data searches. Understands the significance of the search results and can provide guidance on the reliability of any further data analysis. Effectively monitors the quality of data in the work of others using the system and takes appropriate corrective action.
Crime Investigation (Level 3)
Able to identify offences and offenders. Able to conduct street identifications Completes routine interviews to determine and establish events and identify potential witnesses. Plans and prepares further actions. Has an awareness of other agencies and the assistance they can give in providing information and/or assistance with the investigation. Collates all relevant information into appropriate written form, providing reports of a sufficient clarity and quality to enable the evidence contained to be used to further the investigation. Able to gather or preserve any physical evidence at the scene. Able to investigate basic intelligence/information gained in order to validate it where necessary and/or prepare further work from it.
ECYPM (Level 3)
Understands what is meant by safeguarding and the different ways in which children and young people can be harmed. Recognises when a child or young person may not be achieving their developmental potential and may require a service intervention. Identify appropriate sources of help. Aware of national guidance and local procedures, and own role and responsibilities within these for safeguarding and promoting children and young people's welfare.
Forensic - Crime Scene Management (Level 3)
Has a working knowledge of the preservation of evidence and practical experience in identifying scene parameters and securing crime scenes. Aware of the method of establishing and clearing a common approach path. Possesses a basic knowledge of the concepts of forensic evidence and the technical aids available within Force. Understands issues relating to scene contamination and can take practical steps to avoid it.
Health and Safety (Level 3)
Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
Information Gathering and Analysis (Level 4)
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
Information Management and Technology (Level 4)
Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.
Interviewing - General (Level 4)
Has received some training in reliable interviewing techniques and is able to apply these techniques fairly, consistently and to good effect. Identifies the key issues for examination and tests these using open and probing questions. Identifies weaknesses and inconsistencies in the account and seeks clarification. Keeps good written records of the interview for future.
Interviewing - Suspects (Level 3)
Demonstrates the skills contained within the Kent Police PEACE course. Effectively uses a good working knowledge of legislation relating to interviews significant statements and special warnings. Able to confidently prepare an interview strategy using available resources including recognising the value of intelligence, and understands the management of disclosure and no comment interviews.
Interviewing - Witnesses (Level 3)
Demonstrates the skills contained within the Kent Police PEACE course which incorporates cognitive interviewing. Shows use of this style of interviewing and can apply it operationally giving consideration to identification and procedural issues. Successfully undertakes initial telephone investigation of crime.
Knowledge of Police Environment and Policy (Level 3)
Has a basic awareness of current policing issues, the environment in which Kent Police and / or Essex Police operate and developments in the way the County is policed. Possesses sufficient knowledge of the roles of the various Areas / Departments, organisation structures and police systems to operate effectively. Understands appreciates and adheres to working procedures, practices and policies relevant to the current role. Familiar with Force goals and local business plan objectives.
Knowledge of Legislation and Policy (Level 3)
Demonstrates a sound working knowledge of all legislation, policies and procedures relevant to the current role. Familiar with all five codes of practice but particularly well versed in the practical application of codes A, B and E. Able to apply this knowledge to suit the needs of the current role.
Management of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Office Technology (Level 3)
Able to utilise relevant Force standard office software products such as word- processing, spreadsheet, database, presentation and desktop publishing packages to a standard that matches the requirements of the current role in terms of quality and speed. Can operate other items of essential office technology such as photocopiers, facsimile machines, answerphones, shredders, in order to effectively undertake the requirements of the current role. Aware of the implications of Data Protection and acts appropriately in this respect.
Risk Management (Level 3)
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.
National Occupational Standards:
CB1 Gather and submit information that has the potential to support law enforcement objectives.
CB2 Evaluate information to determine its intelligence potential.
CB3 Conduct intelligence driven briefing, tasking and debriefing.
CC6 Plan law enforcement operations.
CI101 Conduct priority and volume investigations
CJ101 Interview victims and witnesses in relation to priority and volume investigations
CJ201 (2H2) Interview suspects in relation to priority and volume investigations
CM102 Obtain and analyse information for intelligence purposes.
CM7 Disseminate the intelligence analysis product.
CM8 (IA8) Review the effectiveness of the intelligence analysis product.