Assistant Performance Analyst
Grade: SCALE 5
Role code: EUX1225
Status: Police Staff
Main purpose of the role:
The Assistant Performance Analyst will support the extraction and analysis of data across three areas of business respectively: performance/demand management, statistics and special projects. This role will use data analysis and mining tools to analyse and measure the prevention of crime, protection of the vulnerable and delivering the best possible service to the people of Essex.
Main responsibilities:
- Support the delivery of the best possible analysis that provides insight, prediction and direction to end users.
- Assist Performance Analysist to analyse all forms of data, make recommendations, consult, communicate and ensure that the best information, context, facts, options, approaches and recommendations are delivered to aid corporate decision making.
- Provide advice and guidance on data extraction and parameters of requests, to officers and staff requesting information, in order to build a defined specification that meets the needs of the customer.
- Identify the parameters, timescales and data required to self-service performance reports from commands and upload defined data to the intranet in order to ensure that essential data is regularly updated, freely accessible and available to support commands in their standard performance reviews, tasking and briefings.
- Refine products and processes including building new data sets and liaison with other forces, in order to ensure efficient and up-to-date practices of data provision.
- Identify and report on inconsistent data quality input, to the appropriate system owners or policing areas, in order to raise awareness of data standards and improve the reliability of future data extraction.
November 2018
Vetting level:
Recruitment Vetting. (RV).
Necessary experience:
The role-holder should be educated to a degree standard or equivalent.
The role-holder should be able to demonstrate a strong working knowledge of Microsoft Excel, or a comparable data manipulation/analysis software package. The role-holder should be able to evidence their experience or skills sets on the manipulation and presentation of data.
Experience of working with the Athena system and Business Objects would be advantageous, but is not essential.
The role holder must be able to evidence self-managing their workload and priorities, working under pressure to meet urgent deadlines.
Behaviours:
Values:
Impartiality (Accredited)
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
Integrity (Accredited)
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
Transparency (Accredited)
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Technical skills:
Health & Safety (Level 3)
Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
Information Gathering & Analysis (Level 4)
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
Information Management & Technology (Level 5)
Can retrieve information from computer searches across data source boundaries e.g. across a number of data sources, across county. Can analyse and compare data from such searches. Understands significance of findings and can provide guidance on the reliability of forecasts resulting from data analysis. Can monitor data quality in the work of others, and may manage the impact of data quality issues.
Internal Consultancy (Level 3)
Demonstrates an understanding of Force business / internal client needs and expectations in relation to the consultancy specialism offered by the Department or Unit. Clarifies client requirements in response to requests for help and support. Collects and analyses relevant data, using appropriate methodologies and offers practical solutions which meet client requirements. Builds and develops effective working relationships with clients.
Know. of Police Environment & Policy (Level 3)
Has a basic awareness of current policing issues, the environment in which Kent Police and / or Essex Police operate and developments in the way the County is policed. Possesses sufficient knowledge of the roles of the various Areas / Departments, organisation structures and police systems to operate effectively. Understands appreciates and adheres to working procedures, practices and policies relevant to the current role. Familiar with Force goals and local business plan objectives.
Mgmt of Police Information (MOPI) (Level 3)
Has a basic understanding of the APP for Information Management (incorporating MOPI guidance) and its practical application. Recognises when there is a policing purpose to record information. Is familiar with the NPCC Retention Schedule. Takes personal responsibility to ensure information is recorded accurately and is retained for as long as it has a policing purpose and is stored in such way to allow it to be accessed by those with legitimate reason. Securely disposes of material which no longer has a policing purpose. Has successfully completed all standard relevant Information Management and Security, training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents.
Risk Management (Level 3)
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.
Statistical Analysis (Level 3)
Familiar with use of basic statistics, charts and tables and is able to draw reasonable conclusions from available data. Able to identify degrees of reliability in raw data and published statistics, and advise colleagues accordingly. Demonstrates ability to convert figures into tables, charts or graphs using appropriate style and balance to convey meaning to other users.