Grade: Sergeant Role code: EPGE2009 Status: Police Home Office code: Operational Limited Duties Category: AA - Full policing & shifts
Main purpose of the role:
To provide supervision to the Community Policing Team in all aspects of their roles. The postholder will provide practical support and advice to team members with regard to community policing issues. The postholder is required to attend meetings and prioritise responses to the local community. The CPT Sergeant will need to ensure a partnership approach is adopted within the community in order to resolve local issues. The postholder will take a lead role in ensuring that Night Time Economy plans are implemented effectively.
Day to day supervision of performance monitoring, welfare, sickness management and development of staff.
To brief, task and deploy Community Policing Team members.
To supervise planning and implementation of policing initiatives within the district.
Identify community concerns and work together with partners to ensure solutions are delivered.
Scrutinise the collation and use of actionable intelligence to meet policing goals.
Take a lead role in attending identified key community meetings.
Supervise activities around identification of, responses to and audit trail relating to repeat and vulnerable victims of crime/ASB - including Hate Crime.
Carry out effective liaison with other policing commands to ensure consistent and effective policing across all aspects of policing within the district.
Ensure that crime reduction plans and local policing strategy are implemented at a local level.
Take a lead role in delivering night time economy policing in terms of deploying and supervising staff to implement NTE problem solving plans.
Provide leadership to planning and execution of proactive/intelligence led operations.
Ensure provision and audit trail for effective, high quality handover packages where an investigation is to be handed to another team.
Undertake monthly performance meetings with team members to ensure role expectations are consistently met and documented to meet objectives.
Liaise with other commands and roles to ensure service delivery and efficiency across the LPA.
Required to work a six on, three off shift pattern covering the hours 0800 - 0000 (Sunday to Thursday) and 0800 - 0400 (Friday and Saturday), as necessary according to the demands of the district.
The post holder will be expected to be willing to have shift changes, some short notice, to respond to dynamically developing intelligence pictures.
Analyse Critically (Level 2)
I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 2)
I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those the police serve. I understand the local partnership context, helping me to use a range of tailored steps to build support. I work with our partners to decide who is best placed to take the lead on initiatives. I try to anticipate our partners' needs and take action to address these. I do not make assumptions. I check that our partners are getting what they need from the police service. I build commitment from others (including the public) to work together to deliver agreed outcomes.
Deliver, Support and Inspire (Level 2)
I give clear direction and expectations, helping others to understand how their work operates in the wider context. I identify barriers that inhibit performance in my teams and take steps to resolve these, enabling others to perform. I lead the public and / or colleagues, where appropriate, during incidents or through the provision of advice and support. I ensure the efficient use of resources to create the most value and the right impact within my areas. I keep track of changes in the external environment, anticipating both the short and long term potential implications for the Police Service. I motivate and inspire others to achieve their best.
Emotionally Aware (Level 2)
I consider the perspectives of people from a wide range of backgrounds before taking action. I adapt my style and approach according to the needs of the people I am working with, using my own behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take the time to support others to understand reactions and behaviours. I take responsibility for helping to ensuring the emotional well being of those in my teams. I take the responsibility to deal with any inappropriate behaviours.
Innovative and Open-minded (Level 2)
I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing my plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment.
Take Ownership (Level 2)
I proactively create a culture of ownership within my areas of work and support others to display personal responsibility. I take responsibility for making improvements to policies, processes and procedures, actively encouraging others to contribute their ideas. I am accountable for the decisions my team make and the activities within our teams. I take personal responsibility for seeing events through to a satisfactory conclusion and for correcting any problems both promptly and openly. I actively encourage and support learning within my teams and colleagues.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Community Partnerships (Level 4)
Manage partnership arrangements which address local community and agency needs and contribute to the reduction of crime and disorder. Example: Identify, develop and sustain effective working relationships with the local community representatives and agency stakeholders. Consult the representatives and stakeholders to identify specific problems that need addressing. Identify opportunities to develop partnership agreements. Develop a clear rationale for the partnership agreement. Identify and negotiate roles within the partnership. Identify the resources required to implement the agreement, the capability of each partner and the resources that they can therefore contribute. Take action to secure additional resources as required. Ensure the agreement incorporates targets and timescales, protocols, accountability mechanisms and performance review systems in drawing up the agreement. Adopt best values principles. Request feedback regarding the effectiveness of the agreement and analyse the results at partnership level. Review and modify the agreement in conjunction with partners.
Crime Investigation (Level 3)
Able to identify offences and offenders. Able to conduct street identifications Completes routine interviews to determine and establish events and identify potential witnesses. Plans and prepares further actions. Has an awareness of other agencies and the assistance they can give in providing information and/or assistance with the investigation. Collates all relevant information into appropriate written form, providing reports of a sufficient clarity and quality to enable the evidence contained to be used to further the investigation. Able to gather or preserve any physical evidence at the scene. Able to investigate basic intelligence/information gained in order to validate it where necessary and/or prepare further work from it.
Crime Reduction/Prevention (Level 4)
Implement plans to reduce local crime and disorder. Manages tactical operations to support the delivery of Service crime and disorder strategies, utilising intelligence, complying with Human Rights, health and safety, best value and the relevant law and policies. Example: Use intelligence and management information to develop tactical plans to support the implementation of the crime and disorder strategy, taking into account the potential risks to health and safety and the impact on the community. Ensure the involvement of partners in drawing up plans. Consult with community representatives, when necessary in accordance with protocol. Ensure that local crime and disorder plans comply with service policy and Best Value requirements. Cascade plans and objectives to staff and appropriate parties. Secure and utilise appropriate finance and resources to implement the local crime and disorder plan. Ensure that adequate quality control systems are in place to monitor the delivery of tactical crime and disorder plans. Review the implementation of tactical plans and take appropriate action to amend as necessary. Produce management information, which identifies the results of implementing the crime and disorder strategy. Contribute to evaluating the crime and disorder strategy in light of management information obtained.
Customer Services (Level 4)
Able to identify and interpret more complex problems affecting customers. Suggests improvements in customer services and generates solutions on behalf of customers, taking the necessary action to deliver these solutions. Regularly provides enhanced and high level customer service. Demonstrates the ability to select information for communication to customers and improve the flow of information between the organisation and customers. Actively seeks opportunities for improving working relationships.
ECYPM (Level 5)
Proactive responsibility to safeguard and promote the welfare of children and young people. Establishes a professional rapport and trusting relationship with children and young people, their families and carers. Knows and understands the role of other agencies local procedures in children's services and where to get advice and support. Makes considered judgements about how to act to safeguard and promote child and young persons welfare. Has the confidence to challenge your own and others' practice.
Health & Safety (Level 4)
Has received Supervisor training and takes responsibility for the safety of directly subordinate staff and visitors. Understands the procedures in place for the safe storage of hazardous substances, fire precautions and evacuation. Resolves hazards or problems identified within roles or work environments. Undertakes skills passport assessments for new and existing staff. Re-assesses passport as and when new equipment/technology is introduced.Completes annual reviews of skills passports, training needs analysis.
Incident / Scene Management & Contl (Level 4)
Maintains an overview of the incident. Sets up appropriate and effective cordons. Following assessment of the situation gives estimates for additional personnel requirements and specialist teams. Uses knowledge and assessment of staff capabilities to effectively deploy attending personnel and maintains awareness of the location of all deployed resources. Aware of the need to balance the gathering of evidence with the need to resolve the incident. Aware of Area contingency plans and able to initiate further action.
Informant Handling (Level 3)
Up to date knowledge of informant handling policy and relevant best practice sufficient to the current role. Able to recognise possible sources of recruitment and liaise with the appropriate KPM Team.
Information Management & Technology (Level 3)
Knows the range of police information systems available locally to support daily activities, and understands their uses. Can use police information systems to perform routine tasks. May be able to create simple records, and amends data to add information, within requirements of role. Understands data quality issues.
Intelligence Gathering & Analysis (Level 3)
Able to gain intelligence from various sources and is aware of how to give that information to the relevant department and in what format it is required. Able to liaise with intelligence personnel if necessary to gain advice as to the gathering and analysis of information.
Interviewing - General (Level 3)
Demonstrates the ability to conduct effective routine interviews for a variety of purposes. Prepares and plans carefully and is clear about the purpose of the interview. Asks relevant questions and is able to obtain the required information. Regularly reviews personal interview performance. Adapts style to suit the needs of the interview.
Knowledge of Legislation and Policy (Level 3)
Demonstrates a sound working knowledge of all legislation, policies and procedures relevant to the current role. Familiar with all five codes of practice but particularly well versed in the practical application of codes A, B and E. Able to apply this knowledge to suit the needs of the current role.
Mgmt of Police Information (MOPI) (Level 5)
Has sufficient understanding of the NPCC records management policies be able to offer appropriate guidance and support to staff. Is able to identify the appropriate MOPI group for any record with a policing purpose and ensure that all policing records within the team are retained, reviewed or destroyed in line with the MOPI codes of practice. Quality assures staff to ensure a full understanding and compliance with the APP for Information Management (incorporating MOPI guidance), highlighting failings and taking appropriate action as required. Ensures training and / or refresher training is provided and completed. Ensures that systems are correctly linked together to ensure effective management and recording of information across systems. Appropriately reviews digital information held on system(s) and physical records in storage to ensure that they are retained only where there is a policing purpose. Complies with relevant policies and procedures in respect of prioritisation, sanitisation, dissemination, sharing, relevancy, accuracy, adequacy and timeliness.
Preventing Violent Extremism (Level 5)
Has a thorough understanding of Prevent objectives and how they are linked to Prevent activities in force. Able to make decisions with regards to Prevent activities, and maintains an awareness of potential Prevent related issues. Supervises others who are engaging in Prevent activity, and offers advice and guidance in relation to preventing violent extremism.
Risk Management (Level 4)
Able to anticipate risks likely to affect the team's ability to execute their function, in terms of likelihood and impact, and assesses how the challenges facing the wider organisation might affect their team and their objectives. Has an understanding of pathways to alert local managers to flawed or ineffective operational control strategies and provide continuity/recovery options. Has an appreciation that seizing opportunities also generates risks.
Staff Safety (Level 3)
Has been trained in the skills and demonstrates the ability to apply elements of the staff safety programme. These are : Communication Skills and Unarmed Skills. Currently authorised to use these techniques, having received initial or refresher training within the last 12 months. Able to apply these techniques in practical situations minimising the risk of injury to themselves and ensuring their own safety and the safety of colleagues and members of the public.
Victim Support (Level 3)
Able to support victims, their families and other witnesses as required during initial contact with the police. Aware of other organisations or departments that can be used as a reference in order that they receive the desired support if it is beyond the scope of the officer to deal directly.
Vulnerable Victims (Level 3)
Has a working knowledge of the responsibilities of the police in respect of child protection, domestic violence and other vulnerable victims and persons in custody. Is aware of the basic person at risk procedure and knows how to begin the process. Is aware of the need for all vulnerable victims to be dealt with in a thoughtful and understanding manner and demonstrates the skill of being able to talk to people in distress. Has a working knowledge of law and procedure.
National Occupational Standards:
BA12 Address problems identified with community safety and social inclusion
BA13 Enable groups, communities and organisations to address issues which affect community safety and social inclusion
BA15 - 2007 Engage with agencies towards developing networks aimed at identifying those at risk of offending (use in existing SVQs only - 2007 version)
BA18 Identify, monitor and respond to community issues
BA2 Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
BA20 Contribute to resolving community issues
BA5 Contribute to developing awareness and community action in relation to crime
BA8 Contribute to the development of priorities and objectives for promoting community justice and social inclusion
BA9 Contribute to strategies for promoting community justice and social inclusion