Job title: Dep Police Decision Maker MASH PC Grade: Constable Role code: EPPPU320A Status: Police Limited Duties Category: C - Vrbl&Physl RA & fullshfts
Main purpose of the role:
Deliver an integrated service with the aim to research, interpret and determine what is proportionate and relevant to share, in accordance with legislation and policy, all with the purpose of providing an enhanced, effective service to reduce harm and threats posed to children and adults, within Thurrock as part of a collocated team of professionals from safeguarding agencies.
To act as a decision maker when the Sergeant is absent, ensuring that all Essex Police referrals, MASH enquiries and strategy meetings are prioritised, managing the daily workload in the MASH and ensuring that research and information sharing is proportionate and in accordance with all relevant legislation.
Assess Essex Police referrals and conduct research using Police and Social Care systems in order of priority as directed by the Police Supervisor ensuring that high risk or time sensitive matters are accorded seniority.
Ensure that there is an audit trail of all Police systems accessed and of all information shared. Record information shared in a structured format.
Bring to the attention of the Police Supervisor any information that comes to light that may either heighten or lower the risk during research.
Complete Police referrals and MASH Enquiries by researching Police systems and applying the National Decision Model (NDM), the THRIVE model and approved risk assessment toolkits to determine the level of risk. Decision making and supporting rationale must be recorded on the appropriate auditable format, adhere to legislation and procedural requirements and evidence sound knowledge and ability to balance the need to safeguard, the need to investigate and the need to adhere to human rights of the individuals concerned.
Create and update Athena records as required and obtain updates from Partner agencies in order thatrecords can be finalised.
Achieve agreed service / compliance levels of service regarding timeliness and quality of performance to ensure that local and global service level agreements are met.
Complete training to ensure and maintain proficiency in role requirements.
Undertake all such other reasonable duties as may be required by OC supervisors, in order to ensure the OCs commitments are met.
The role holder must be able to demonstrate previous experience in collation of information, analysis and interpretation of information, risk assessment and risk management. The role holder must have 2 3 years previous experience within a Public Protection environment.
The role holder must have well developed verbal and written communication skills, with the ability to communicate with a wide range of officers and staff, at all grades and ranks, with external agency professionals and also with members of the public. They must have interpersonal skills that engender credibility and confidence. A high degree of confidentiality, integrity and discretion is necessary, as the role holder will be required to deal with sensitive information.
The role holder must be able to plan and prioritise their own workloads and manage multiple demands and competing priorities often to short deadlines. The role holder will be required to be methodical and maintain professional standards, and be able to produce accurate information and reports within agreed deadlines.
The role holder must be proficient in the use of IT, although training will be provided for more specialist systems.
The role holder must have, or have the capability to acquire, a sound knowledge and understanding of legislative and regulatory frameworks relevant to the role such as the Data Protection Act, Human Rights Act and Management of Police Information, in addition to Essex Police Public Protection policies. The role holder will also be required to acquire and maintain up to date, in depth knowledge of the Southend, Essex and Thurrock (SET) procedures.
Vetting clearance is a pre-requisite of employment in designated posts and the post holder will be subject to management vetting assessment every 7 years. National security vetting clearances are reviewed every 10 years.
Analyse Critically (Level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, Support and Inspire (Level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally Aware (Level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and Open-minded (Level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take Ownership (Level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Health and Safety (Level 3)
Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
Information Gathering and Analysis (Level 5)
Information gathered is sufficient, valid and reliable and is consistent with the organisation's values, policies, guidelines and procedures. Able to deal with situations when information is insufficient, contradictory or ambiguous. Able to organise and interpret information so that conclusions can be drawn.
Information Management and Technology (Level 3)
Knows the range of police information systems available locally to support daily activities, and understands their uses. Can use police information systems to perform routine tasks. May be able to create simple records, and amends data to add information, within requirements of role. Understands data quality issues.
Knowledge of Legislation and Policy (Level 4)
Has a thorough understanding of all legislation, policy and procedure relevant to the current role. Able to apply this and offer advice to colleagues as necessary.
Management of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Risk Management (Level 3)
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.
Vulnerable Victims (Level 3)
Has a working knowledge of the responsibilities of the police in respect of child protection, domestic violence and other vulnerable victims and persons in custody. Is aware of the basic person at risk procedure and knows how to begin the process. Is aware of the need for all vulnerable victims to be dealt with in a thoughtful and understanding manner and demonstrates the skill of being able to talk to people in distress. Has a working knowledge of law and procedure.