DSU Intelligence Analyst

Job title: DSU Intelligence Analyst
Grade: SCALE 5
Role code: E80234
Status: Police Staff
Home Office code: Operational Support

Main purpose of the role:

Coordinate and maintain a range of classified, restricted, confidential and secret information within a secure environment, constructing confidential information reports, ensuring quality standards are achieved and further research undertaken as required ensuring the provision of accurate and timely intelligence to officers within the Force and in accordance with Force policy. Provide support to the unit including resolving queries, giving advice on matters related to the unit, processing of incoming and outgoing mail, order and distribute equipment ensuring the smooth running of the unit.

Main responsibilities:

• Conduct research on all intelligence disseminated by the unit, transferring it from confidential network to restricted network and ensuring it is accurately recorded in a timely manner which can involve liaising with Intelligence Bureau, to ensure urgent intelligence is disseminated in the correct manner, with risk assessments completed where necessary.

• Act as ISO in respect of sensitive intelligence by creating sensitive PIRs onto Force systems, carrying out the necessary process to make such intelligence live ensuring the information is disseminated without delay.

• Compile rolling logs of intelligence by liaising with other departments regularly to ensure intelligence is disseminated correctly and quickly.

• Conduct proactive research and scanning of intelligence, crime and incident reports, partner information and review analytical products, in order to assist with the identification and targeting of offenders and identify links between unknown potential sources in order to support individual operations and the work of the DSU.

• Conduct proactive research and analysis to develop intelligence to support assessment of harm (warning markers) to reduce the risk of danger to the public and officers alike.

• Conduct open source research for both research purposes and to identify potential CHIS based on knowledge of intelligence gaps in respect of criminality type and geographical coverage ensuring opportunities to maximise the potentiation of CHIS network.

• Liaise on a regular basis with internal contacts and external partner agencies in relation to prison releases and probation, requesting release dates and addresses in order to increase the level of intelligence held on inmates and newly released offenders.

• Provide administrative support for the DSU, including filing, photo- copying, ordering of stationery items, receive and screen incoming mail, prioritising and forwarding as appropriate and preparing outgoing mail for despatch, respond to telephone calls from various sources, and using discretion as to which calls can be dealt with and those to be referred including assisting the Central Authorities Bureau by receiving and screening CHIS tasking requests internally and from external agencies to ensure appropriate coverage and allocation and where applicable provide cover for other DSUs as and when required to ensure operational efficiency.

• Manage on a daily basis, the Units expense accounts in order to provide a comprehensive and efficient service for the unit.

January 2017

Vetting level:

Management Vetting required.

Necessary experience:

The post holder should be educated to at least GCSE Level with at least 2 years experience in a policing environment. The post holder requires a developed knowledge and understanding of the policing environment, specifically intelligence systems, PNC, Experience and PINS to fulfil the requirement to research, identify and risk assess relevant information prior to dissemination.

The post holder must have excellent written and verbal communication skills with the ability to communicate with police officers and support staff at all levels both within and outside of the organisation. Tact, diplomacy together with discretion are important skills.

The post-holder must have a structured and methodical approach to work as they will deal with large volumes of intelligence, ensuring the information is disseminated in an accurate manner with reference numbers and documents updated accordingly.

A high level of IT skills is essential including Microsoft office products, email and open source research tools.

The post holder must be skilled in accurate data input, research and recording in order to protect the Force and its staff members.

The post holder will also need to be vetted to the required level as dictated by the authorising officer.

Behaviours:

Analyse critically (level 1)

I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.

Collaborative (level 1)

I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.

Deliver, support and inspire (level 1)

I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.

Emotionally aware (level 1)

I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.

Innovative and open-minded (level 1)

I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.

Take ownership (level 1)

I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.

Values:

Impartiality (accredited)

I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.

Integrity (accredited)

I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.

Public service (accredited)

I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.

Transparency (accredited)

I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.

Technical skills:

Advanced Information Searching (Level 4)

Possesses a detailed working knowledge of a range of operational police information systems. Accredited to an advanced level in the use of more than one of these systems and has a full understanding of all necessary operating rules and protocols. Uses these systems to their full potential, to create and amend records, as necessary, and to retrieve information from complex searches across data source boundaries e.g. across a number of data sources, across the county. Understands the significance of the search results and can provide guidance on the reliability of any further data analysis. Monitors data quality in the work of others using these systems and takes appropriate corrective action.

Health and Safety (Level 3)

Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.

Information Gathering and Analysis (Level 4)

Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.

Information Management and Technology (Level 4)

Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.

Knowledge of Police Environment and Policy (Level 4)

Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.

Knowledge of Legislation and Policy (Level 4)

Has a thorough understanding of all legislation, policy and procedure relevant to the current role. Able to apply this and offer advice to colleagues as necessary.

Management of Police Information (MOPI) (Level 4)

Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.

Office Organisation (Level 3)

Has a good understanding of office routines and procedures, and possesses skills in planning, organising and monitoring work. Understands record keeping, filing and data storage systems, and can ensure that information is stored accurately / logically, within Force guidelines. Able to organise the provision and storage of office supplies, stationery and consumable items etc. to ensure that appropriate stock levels are maintained. Able to undertake basic research and supply information in a well presented manner. Can draft and prepare routine documents.

Office Technology (Level 4)

Demonstrates advanced skills in the use of one or more office software products Able to use these packages to enhance the quality or presentation of work required within the role. Manages data files and file structures. Provides on the job training and guidance to other staff in the use of specific or specialist software, if required. Familiar with established IT rules and protocols and shows a good understanding of data protection requirements.

Research Techniques (Level 4)

Has a thorough understanding of research methods and is able to fully utilise these for a range of research projects. Able to analyse reports and data produced by other individuals/ organisations and extract relevant details to support the project in hand. Produces a range of options for consideration. Aware of the financial, organisational and service delivery implications of options.

Risk Management (Level 3)

Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.

National Occupational Standards:

CFASASD111

Plan and manage own workload

SFJ CM01

Discuss and develop terms of reference for an intelligence analysis product

SFJ CM02

Collect and evaluate information for intelligence analysis

SFJ CM03

Apply analytical techniques to interpret information for intelligence analysis

SFJ CM04

Apply the inference development process to make judgements based on intelligence analysis

SFJ CM06

Create an intelligence analysis product to influence and support decision making

SFJ CM07

Disseminate the intelligence analysis product

SFJ CM08

Review the effectiveness of the intelligence analysis product