Co-ordinate and manage the processing of forensic submission requests, making decisions to authorise or reject submissions to internal departments and Forensic Service Providers (FSPs) utilising the National Forensic Framework and relevant Submissions Policies, to maximise forensic potential whilst maintaining set budget thresholds. Providing expert forensic advice on legislative processes and procedures to outside agencies and internal departments optimising effective use of forensics evidence in the detection of crime and policing operations.
Interpret, understand and apply the National Forensic Framework requirements to ensure that the correct forensic testing has been requested from the correct Forensic service provider, ensure that this is completed, whilst adhering to timescales such as bail and court dates.
Undertake a range of rigorous data audits and quality assurance processes, resolving errors and ensuring that auditable data trails are available at all times, in order to maintain high standards of data capture and data integrity, to ensure that the production and dissemination of forensic management data satisfies rigorous quality standards and meets policing operational requirements.
Co-ordinate the receipt of forensic information (DNA Matches and Fingerprint Identifications) recording the information onto the relevant data bases maintaining records and updating systems in order to apply checks and track the progress of individual identifications thus ensuring the traceability and continuity of evidence within the Forensic Investigation Department at all times.
Track and interrogate the case management and crime recording systems in order to maximise the benefits available to policing operations and improve forensically led detections and sanction detection rates, monitoring progress, initiating remedial action and liaise with investigating officer, to ensure the efficient management of the process and ensure that detected crime is accurately recorded.
In order to progress to Grade C staff must be fully competent in the following:
Deliver a high quality information and advisory service on forensic intelligence data, forensic exhibit submissions and process, advising SCSIs, police managers, SIOs, Division and HQ forensic personnel producing accurate reports as required, responding to enquiries and correspondence, advising police managers, liaising with other Divisional and HQ forensic personnel, so as to ensure that the quality of service satisfies corporate standards and matches user expectations.
Promote and maintain an awareness of developments in the field of Forensic Submissions to ensure that the quality of service satisfies corporate standards and matches user expectations. Provide advice and guidance to CSIs and operational officers with regard to the quality of forensic evidence and the correct procedures in connection with the different submissions to outside agencies and internal departments, providing financial and technical advice to officers and CSIs regarding the specific charging points of forensic tests, enforcing codes in line with NFFA contracts.
Maintain effective working partnerships with other police forces and agencies, including Scientific Service providers, facilitate and provide information to support cross border working with specific cases, monitoring, so as to share working practices, optimise the benefits of good working relationships and support police investigations to ultimately support a charging decision.
The post holder will typically be qualified to A level standard or possess BTEC National in Business Studies/Public Administration. They will require a minimum of 2 years previous office administration experience. A sound working knowledge of the importance of forensic intelligence and process is essential.
Good organisation skills and the ability to work independently, with the minimum of direct supervision are vital. The post holder will have an understanding of the Kent Policing Model and possess a high level of proficiency in maintaining approved working practices, systems and standards associated with the administration and process of forensic data. A detailed knowledge of the Department's Case Management System is essential.
They must have the ability to research bespoke force systems, in order to maintain the vital impact that the role has on the Force's forensic performance and sanction detections.
The post holder is required to be methodical and maintain a high standard of work as precision of data entry is critical to ensure forensic performance and forensic led detections are reported accurately to the Senior Management Team and to the Home Office. The post holder must have excellent IT skills, including the ability to become fully familiar and competent in the use of PNC, advanced Excel and other bespoke force systems. Excellent communication skills are required to promote the use of forensic intelligence on area whilst supporting the close liaison with police officers, outside agencies, and a wide variety of FHQ Forensic Investigation personnel.
It is imperative for the post holder to have knowledge of the requests made to the Forensic Service Providers in relation to forensic analysis of submissions. They must understand the information presented in DNA match reports and whether that is suitable for inclusion in a streamlined forensic report. They must understand the FSP a results that are returned in order to analyse the data and ensure the appropriate assessment of such data prior to any further dissemination for investigative use is undertaken.
It would take approximately 2 years for a new member of staff to be fully competent in undertaking this role, due to the complexities that result from forensic submissions and the associated results. The ability to interpret FSP data in order to confidently assess and attribute forensics results to investigations is an essential competency for this role.
Training is provided in house for this role which support. In order to support individuals within the environment it is suggested that a career progression scheme be maintained The ability to use initiative and manage competing demands in a fast moving environment is essential.
Analyse Critically (Level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, Support and Inspire (Level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally Aware (Level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and Open-minded (Level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take Ownership (Level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Data and Systems Security (Level 3)
Able to undertake the testing of data to ascertain accuracy and can report findings and implications to the appropriate authority. Can create and request non standard reports from systems and interpret information supplied from system and audit logs. Recognises when technology has been misused and displays discretion in identifying the appropriate response. Aware of the software, hardware and environmental controls that should be in place and whether they are operating effectively. Familiar with a range of Force systems, networks, their use and registration. Possession of QiCA is desirable.
Health & Safety (Level 3)
Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
Information Gathering & Analysis (Level 4)
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
Information Management & Technology (Level 4)
Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.
Know. of Police Environment & Policy (Level 4)
Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. Possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.
Mgmt of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Office Technology (Level 3)
Able to utilise relevant Force standard office software products such as word- processing, spreadsheet, database, presentation and desktop publishing packages to a standard that matches the requirements of the current role in terms of quality and speed. Can operate other items of essential office technology such as photocopiers, facsimile machines, answerphones, shredders, in order to effectively undertake the requirements of the current role. Aware of the implications of Data Protection and acts appropriately in this respect.
Research Techniques (Level 3)
Conducts basic research work, usually with a relatively narrow focus and is able to find out all the required relevant information or data for the task set. Can present findings in a logical and easily understood manner.
Risk Management (Level 3)
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.