Hate Crime & Prevent Operational Lead PS

Job title: Hate Crime & Prevent Operational Lead PS
Grade: Sergeant
Role code: EPGE508
Status: Police

Main purpose of the role:

Works to the strategic lead Superintendent for Hate Crime to deliver innovative and partnership co-ordinated response to hate crime across the county. To co-ordinate and monitor improvements in identifying the threat, risk and harm posed to the public from hate crime, delivering force policy through the CPTs consistently to reduce hate crime, the fear of crime and to bring hate offenders to justice. To co-ordinate & drive the force 4P delivery plan for hate crime along with ongoing dialogue with LPAs and supervision of the hate crime Community Safety Engagement Officer & central line management of the three force Hate Crime Officers. To co-ordinate the forces activity around actions set at PREVENT boards and to track progress of PREVENT champion recruitment, circulation of local and national CT updates and co-ordination of the PREVENT delivery boards across Essex feeding into the force CONTEST board.

Main responsibilities:

• Develop, co-ordinate and review the hate crime 4P plan, risk register & policy and procedures in respect of hate crime. Ensure that these key documents provide clear, consistent and standardised approaches to investigation, community engagement activity for policing and compliance with National Neighbourhood Policing Guidelines and national the Prevent Strategy.
• Supervision, oversight and welfare support for the three geographically based Hate Crime Officers [HCOs] that work on LPAs.
• Monitor, assess and compare all community engagement activity both internally and externally, providing recommendations and guidance as appropriate, developing and revising working practices and procedures for officers and staff, particularly in relation to PREVENT and hate crime. Ensuring there is effect close partnership working across the three upper tier local authorities and wider partners.
• Actively engage with Independent Advisory Groups (IAG) and engage with other relevant forums to support the development of both internal and external policy relating to high impact crime and diverse communities to improve service delivery and public trust and confidence, developing effective links and working relationships from diverse communities and collaborative engagement working arrangements with partner agencies/ stakeholders across Essex.
• Identifying opportunities for joint initiatives and training opportunities in order to understand hatred and community tensions and effectively support the co-ordination of activities for diverse communities. This will also include a key objective in relation to the operational progression of the use of Restorative Justice as an effective method of dealing with repeat hate crime perpetrators.
• To oversee mapping of increased hate and community tensions through analytic work underway and to assist LPAs to recognise emerging trends, locations and potential problem solving solutions.
• Driving the 4P plan for hate crime and working with the force vital signs team to undertake benchmarking and environmental scanning for the Force on hate crime, analysing data, monitoring and evaluating reports and incidents, identifying trends, advising police managers, Local Policing and key stakeholders, developing interventions, promoting community involvement and supporting activities that encourage the reporting of hate crime and contribute to the reduction of hate crime incidents across the county.
• Undertake and oversee a range of ad hoc developmental projects for Strategic PVP with the aim of impacting on and improving Force performance. This will include attending internal Force meetings as well as representing Kent Police at both national and regional forums.
• Manage the function and staff within a Tactical or Strategic co- ordination group following a major of critical incident where community tension is likely to be a key factor. Identifying ongoing community issues raised from Districts & partners, assessing the nature of the issues and raising with the Silver Commander through the appropriate meeting structure in place.

July 2021

Vetting level:

Recruitment Vetting (RV)

Necessary experience:

The post holder will be required to work on reports/information that will be seen at Chief Officer level, along with liaison on a daily basis with SLT level officers to achieve a thematic focus on a key area for the force. Good presentation, articulation and written skills are essential.

The post holder must be able to effectively prioritise their workload and able to work without close daily supervision, have the ability to work under pressure, meet deadlines, manages multiple customer requirements and cases simultaneously. Therefore, proficient organisational skills are essential.

The post holder must have good working knowledge of IT applications and systems with the ability to use Microsoft Office products. Ideally the post holder will have a good working knowledge of specific force systems such as Athena and PowerBI, although training can be provided.

This role is a designated post. A high level of integrity is required due to the confidential and sensitive material dealt with by the post holder.

The post holder will be required to travel across the County of Essex as part of their duty and therefore a full clean UK driving licence is essential.

The role requires the post holder to be flexible. The post holder may be requested to work extended hours at short notice as required in order to support urgent operational needs, with a requirement to start at other designated locations as required.

Mandatory

Proficient in the use of Microsoft Office packages including Word, Excel and PowerPoint, Athena user, PowerBI use (to be trained) along with other analytical and statistical products to bring focus on hate crime.

Essential

A good communicator, clear and confident in briefings.

Behaviours:

Analyse Critically (Level 2)

I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.

Collaborative (Level 2)

I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those the police serve. I understand the local partnership context, helping me to use a range of tailored steps to build support. I work with our partners to decide who is best placed to take the lead on initiatives. I try to anticipate our partners' needs and take action to address these. I do not make assumptions. I check that our partners are getting what they need from the police service. I build commitment from others (including the public) to work together to deliver agreed outcomes.

Deliver, Support and Inspire (Level 2)

I give clear direction and expectations, helping others to understand how their work operates in the wider context. I identify barriers that inhibit performance in my teams and take steps to resolve these, enabling others to perform. I lead the public and / or colleagues, where appropriate, during incidents or through the provision of advice and support. I ensure the efficient use of resources to create the most value and the right impact within my areas. I keep track of changes in the external environment, anticipating both the short and long term potential implications for the Police Service. I motivate and inspire others to achieve their best.

Emotionally Aware (Level 2)

I consider the perspectives of people from a wide range of backgrounds before taking action. I adapt my style and approach according to the needs of the people I am working with, using my own behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take the time to support others to understand reactions and behaviours. I take responsibility for helping to ensuring the emotional well being of those in my teams. I take the responsibility to deal with any inappropriate behaviours.

Innovative and Open-minded (Level 2)

I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing my plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment.

Take Ownership (Level 2)

I proactively create a culture of ownership within my areas of work and support others to display personal responsibility. I take responsibility for making improvements to policies, processes and procedures, actively encouraging others to contribute their ideas. I am accountable for the decisions my team make and the activities within our teams. I take personal responsibility for seeing events through to a satisfactory conclusion and for correcting any problems both promptly and openly. I actively encourage and support learning within my teams and colleagues.

Values:

Impartiality (Accredited)

I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.

Integrity (Accredited)

I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.

Public Service (Accredited)

I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.

Transparency (Accredited)

I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.

Technical skills:

Community Partnerships (Level 5)

Manages partnership agreements which address local community and agency needs and contributes to the reduction of crime and disorder. Example: Develop a clear understanding of community issues and create a policing culture that emphasises a locally based problem solving approach. Identify, develop and sustain effective working relationships with the local community representatives and agency stakeholders. Have an awareness of the capability of each partner and the resources that they can contribute. Draft a broad strategy with partners to address local issues. Agree protocols and performance measurements. Allocate appropriate finance and resources to implement the strategy. Ensure all team activities are planned, organised and implemented in line with the objectives contained within the partnership agreement. Provide direction to officers to develop Force delivery that ensures a partnership approach to identifying and reducing problems at both strategic and tactical levels. Ensure that staff act in a fair and on-discriminatory manner. Monitor and evaluate partnership related activity to ensure effectiveness. Take appropriate remedial action as necessary to maintain agreements. Document the result of the partnership agreement. Provide feedback to senior officers and partners regarding the effectiveness of the partnership agreement.

Crime Reduction/Prevention (Level 4)

Implement plans to reduce local crime and disorder. Manages tactical operations to support the delivery of Service crime and disorder strategies, utilising intelligence, complying with Human Rights, health and safety, best value and the relevant law and policies. Example: Use intelligence and management information to develop tactical plans to support the implementation of the crime and disorder strategy, taking into account the potential risks to health and safety and the impact on the community. Ensure the involvement of partners in drawing up plans. Consult with community representatives, when necessary in accordance with protocol. Ensure that local crime and disorder plans comply with service policy and Best Value requirements. Cascade plans and objectives to staff and appropriate parties. Secure and utilise appropriate finance and resources to implement the local crime and disorder plan. Ensure that adequate quality control systems are in place to monitor the delivery of tactical crime and disorder plans Review the implementation of tactical plans and take appropriate action to amend as necessary. Produce management information, which identifies the results of implementing the crime and disorder strategy. Contribute to evaluating the crime and disorder strategy in light of management information obtained.

Customer Services (Level 4)

Able to identify and interpret more complex problems affecting customers. Suggests improvements in customer services and generates solutions on behalf of customers, taking the necessary action to deliver these solutions. Regularly provides enhanced and high level customer service. Demonstrates the ability to select information for communication to customers and improve the flow of information between the organisation and customers. Actively seeks opportunities for improving working relationships.

Health and Safety (Level 4)

Has received Supervisor training and takes responsibility for the safety of directly subordinate staff and visitors. Understands the procedures in place for the safe storage of hazardous substances, fire precautions and evacuation. Resolves hazards or problems identified within roles or work environments. Undertakes skills passport assessments for new and existing staff. Re-assesses passport as and when new equipment/technology is introduced. Completes annual reviews of skills passports, training needs analysis.

Information Management and Technology (Level 4)

Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.

Intelligence Gathering and Analysis (Level 4)

Able to analyse basic intelligence submitted and/or make decisions about whether it should be followed up or not. If further research is necessary, be able to carry out that task or delegate to another officer. If required, be able to put together basic information packages for others based on the intelligence gained.

Management of Police Information (MOPI) (Level 4)

Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.

Risk Management (Level 4)

Able to anticipate risks likely to affect the team's ability to execute their function, in terms of likelihood and impact, and assesses how the challenges facing the wider organisation might affect their team and their objectives. Has an understanding of pathways to alert local managers to flawed or ineffective operational control strategies and provide continuity/recovery options. Has an appreciation that seizing opportunities also generates risks.