Job title: Investigator Comms Data & Internet Intel
Grade: SCALE 6
Role code: END040309
Status: Police Staff
Home Office code: Organisational Support
Main purpose of the role:
Provide a single point of contact between the Force and communications companies, receiving and assessing applications for communications intelligence, providing advice and guidance to Police Officers and Police Staff across both counties on technical capabilities, disclosure and data protection issues and the management and availability of sensitive specialist services for intelligence gathering and investigation, to enable covert gathering of intelligence by the Force.
Receive, review and grade applications for communications data acquisition ensuring that the relevant legislation is complied with to a standard set out by the codes of practice and advice from the Interception Commissioners Office and in accordance with the Regulation of Investigatory Powers Act 2010, which includes acting as advisor to Designated Persons, of Inspector or Superintendent Rank and carry out the function of Gatekeeper in respect of all Communication Data applications.
Maintain an up-to-date knowledge of relevant legislation and force policy with emphasis on the RIPA, Prt 1, Chp 2 and associated Code of Practice, Data Protection Act and CPIA, which includes attending at least one Tradecraft event annually and maintain a Continued Professional Development Portfolio designed by the College of Policing.
Prepare evidential material where necessary arising from communications data applications and attend court on behalf of Essex and Kent Police as a single point of contact (SPOC) in a professional witness capacity.
Provide technical advice and assistance to police officers attempting to trace criminal suspects through computer networks, in particular on the Internet, in order to assist with intelligence development throughout the County, which entails regular liaison with colleagues from other Law enforcement agencies, in order to share best practice.
Act as advisor to individual case disclosure officers in relation to material held within the SPOC and to advise how best to balance protecting methodology against any disclosure regime and additionally act in an advisory capacity to Investigators where relating to the use of communications data. Identify and communicate investigative options/ strategies to the investigator and the best way to achieve the investigators objectives.
Liaise and make enquiries with Internet Service Providers and online merchants, in accordance with ACPO Single Point of Contact Protocols.
Attend major incident and serious incident briefings on behalf of the Communications Intelligence Unit, in order to provide advice and support to the investigation of major and serious crime.
Management Vetting required.
The Communications Data Investigator will have at least two to three years practical experience within a data investigative capacity or equivalent environment ideally within the police service. This will be combined with well-developed verbal, written and interpersonal communication skills and the ability to present evidence in court or explain new processes, procedures and initiatives to key internal and external stakeholders.
They will also be able to successfully resolve conflict situations that arise during investigations involving communications data. The post holder will be required to successfully complete the National Single Point of Contact Course to achieve accreditation.
The post holder will be required to present evidence in court and/or explain new processes, procedures and initiatives to key internal and external stakeholders, therefore the successful candidate should possess the ability to build and develop effective working relationships with officers, members of partnership agencies and key stakeholders within the data communications sector to enable the successful outcome of investigation of cases.
They will be self-motivated, highly organised, possess an enquiring mind and the ability to re-prioritise work at short notice. The post holder must be a team player but also possess the ability to work alone under minimal guidance or supervision. Enthusiastic and with a good all round knowledge of all aspects of the data communication sector, the post holder will also possess excellent research skills to enhance the service offered by the department. Fully IT literate the Communications Data Investigator will be well versed in all aspects of Microsoft software packages such as Word, Excel, PowerPoint etc., and also be able to rapidly familiarise themselves with new and emerging technology, where appropriate securing appropriate development opportunities, in order to gain maximum utilisation of existing products. Ensure that professional knowledge is kept up to date by attending training seminars both internally and external to Essex and Kent Police.
The post holder will be based at North Kent Police Station but may be required to travel to locations within both Essex and Kent. There will also be a necessity for the post holder to attend courses and seminars and refresher training out of force area.
Vetting clearance is a pre-requisite of employment in designated posts and the post holder will be subject to management vetting assessment every 7 years. National security vetting clearances are reviewed every 10 years.
Analyse Critically (Level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, Support and Inspire (Level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally Aware (Level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and Open-minded (Level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take Ownership (Level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Crime Investigation (Level 3)
Able to identify offences and offenders. Able to conduct street identifications Completes routine interviews to determine and establish events and identify potential witnesses. Plans and prepares further actions. Has an awareness of other agencies and the assistance they can give in providing information and/or assistance with the investigation. Collates all relevant information into appropriate written form, providing reports of a sufficient clarity and quality to enable the evidence contained to be used to further the investigation. Able to gather or preserve any physical evidence at the scene. Able to investigate basic intelligence/information gained in order to validate it where necessary and/or prepare further work from it.
Health and Safety (Level 3)
Has a basic understanding of Health and Safety issues affecting the current role and working environment. Takes responsibility for personal safety and the safety of others. Aware of hazards and reports problems identified to line manager. Understands and minimises the physical risk of injury through the use of proper manual handling procedures.
Information Gathering and Analysis (Level 4)
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
Information Management and Technology (Level 4)
Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.
Internal Consultancy (Level 4)
Demonstrates an in depth knowledge of the relevant specialist area and combines this with high level consultancy skills. Develops collaborative relationships with internal clients and works with them to achieve joint objectives and targets. Maintains an up to date awareness of all developments which may affect Force business and policies and proactively advises clients of all relevant matters.
Knowledge of Police Environment and Policy (Level 3)
Has a basic awareness of current policing issues, the environment in which Kent Police and / or Essex Police operate and developments in the way the County is policed. Possesses sufficient knowledge of the roles of the various Areas / Departments, organisation structures and police systems to operate effectively. Understands appreciates and adheres to working procedures, practices and policies relevant to the current role. Familiar with Force goals and local business plan objectives.
Management of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Office Technology (Level 3)
Able to utilise relevant Force standard office software products such as word- processing, spreadsheet, database, presentation and desktop publishing packages to a standard that matches the requirements of the current role in terms of quality and speed. Can operate other items of essential office technology such as photocopiers, facsimile machines, answerphones, shredders, in order to effectively undertake the requirements of the current role. Aware of the implications of Data Protection and acts appropriately in this respect.
Research Techniques (Level 3)
Conducts basic research work, usually with a relatively narrow focus and is able to find out all the required relevant information or data for the task set. Can present findings in a logical and easily understood manner.
Risk Management (Level 3)
Demonstrates an awareness of personal risk management issues, challenges or difficulties likely to affect the post holder in the execution of their duties. Able to anticipate risks likely to affect their work and knows how to communicate the likelihood and possible impacts of such events to line managers or supervisors.