Grade: SCALE 6/SO 1 Role code: EV050540 Status: Police Staff
Main purpose of the role:
Deliver and design a wide range of training programmes within the Staff Safety Training Unit for Police officers and staff, in order to provide the training and development needs of the force in relation to the use of personal safety, first aid and Taser STOs. This may include the design and delivery of training courses for external organisations agency customers.
Deliver a wide range of Personal Safety, First Aid and Taser STO training courses, maintaining the standards set by the College of Policing at all times, ensuring the delivery, practice and instruction is provided to students in line with respective guidance.
Identify training requirements for the Force, developing course proposals and making recommendations for implementation, including costings and timings, in order to ensure that Kent Police continues to provide high quality, up to date training in relation to these subjects. This will include identifying bespoke training requirements for external organisations as required.
Create and develop courses as directed, undertaking research and project work to develop new courses from concept to implementation, including the provision of any course and student training materials, ensuring that all such courses are fit for purpose, meeting any relevant time and cost restraints.
Assess, evaluate and debrief course participants, both verbally and in writing, providing advice and guidance on preferred learning styles and identifying further development needs as appropriate, in order to assist students to reach their full potential.
Evaluate and revise course content and timetables, assessing student feedback and making changes and improvements to courses as necessary, in order to create the best learning environment and maintain the quality of courses offered to officers and staff.
Maintain an up to date knowledge and awareness of SSTU subjects, identifying current issues, which may need attention to address and/ or clarify points of concern, and where appropriate revise or amend courses and course materials to reflect these changes, in order to ensure that all training is current and relevant to the police service.
Maintain accurate records of courses and attendees, and complete all necessary paperwork and administration associated with the delivery of courses, in order to effectively record details of all officer and staff attainments and training courses delivered within the Force.
Undertake risk assessments and safety checks of facilities and equipment used for staff safety training programmes throughout the County, arranging for repairs and maintenance of equipment as required, in order to ensure that all such facilities comply with Health & Safety standards.
July 2015, amended June 2020.
Recruitment vetting req.
The Staff Safety Trainer will be qualified to a minimum of AET standard or working towards the accreditation and have demonstrable practical experience and an up to date knowledge of training in a range of styles appropriate to the subjects covered by the Staff Safety Training Unit. A proven track record of identifying training requirements and producing high quality training courses, which are fit for purpose, is essential. A fundamental understanding of front line police roles would be an advantage.
The post holder must be organised and confident with excellent interpersonal and communication skills, this will be combined with the ability to debrief course attendees, both verbally and in writing, to enable them to develop to their full potential. An attention to detail and high levels of concentration are also essential.
The SSTU Trainer must have a good understanding of the organisation, its culture and environment, and have the personal resourcefulness to find relevant information and materials which can be used to enhance learning and development.
IT literacy is necessary in order to analyse data and produce reports and course materials in a range of different formats, including PowerPoint, Excel and Word.
Analyse Critically (Level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, Support and Inspire (Level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally Aware (Level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and Open-minded (Level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take Ownership (Level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public Service (Accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
First Aid (Level 6)
Qualified to First Aid at Work level, having satisfactorily completed a First Aid course and holds a valid certificate which equates to the HSE "First Aid at Work Certificate" and/or holds a valid "Lay Instructors" certificate or other relevant training qualification (e.g. NVQ, C23 or D33). This level of competence enables the delivery of training to level 3. Re-assessment will take place every three years.
HR - Staff Development (Level 4)
Provides advice to managers on PDR, career development programmes and training courses currently available to members of the force.Dependent upon role, able to provide more specific career development feedback and guidance to individuals. Able to produce skills audits to assist with career pathways, succession planning and selection options to enable informed decision making by managers/local management teams. This may involve utilisation of the computerised HR database. Possession of Certificate in Personnel Practice is desirable.
Health & Safety (Level 4)
Has received Supervisor training and takes responsibility for the safety of directly subordinate staff and visitors. Understands the procedures in place for the safe storage of hazardous substances, fire precautions and evacuation. Resolves hazards or problems identified within roles or work environments. Undertakes skills passport assessments for new and existing staff. Re-assesses passport as and when new equipment/technology is introduced.Completes annual reviews of skills passports, training needs analysis.
Information Gathering & Analysis (Level 4)
Is able to identify reliable and appropriate sources of information and select methods of gathering information which are efficient and effective. Has a working knowledge of legislation and policy relevant to the collection, recording, storage and distribution of information.
Information Management & Technology (Level 3)
Knows the range of police information systems available locally to support daily activities, and understands their uses. Can use police information systems to perform routine tasks. May be able to create simple records, and amends data to add information, within requirements of role. Understands data quality issues.
Interviewing - General (Level 3)
Demonstrates the ability to conduct effective routine interviews for a variety of purposes. Prepares and plans carefully and is clear about the purpose of the interview. Asks relevant questions and is able to obtain the required information. Regularly reviews personal interview performance. Adapts style to suit the needs of the interview.
Know. of Police Environment & Policy (Level 4)
Displays a general appreciation of changes affecting the police service. Understands the inter-relationships between the roles of the various Operational and Support activities, and how organisation structures and police systems work. Possesses a detailed understanding of working procedures, practices and policies relevant to the current role and the roles of subordinates and ensures that these are followed at all times. Is clear about Force goals and effectively contributes to local business plan objectives.
Mgmt of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Office Technology (Level 3)
Able to utilise relevant Force standard office software products such as word- processing, spreadsheet, database, presentation and desktop publishing packages to a standard that matches the requirements of the current role in terms of quality and speed. Can operate other items of essential office technology such as photocopiers, facsimile machines, answerphones, shredders, in order to effectively undertake the requirements of the current role. Aware of the implications of Data Protection and acts appropriately in this respect.
Public Order (Level 3)
Confident and experienced in the application of restraint and self defence techniques to lawfully detain persons, with or without personal protective equipment. Able to identify a threat and overcome it by force if necessary. Demonstrates the ability to use training received to adhoc level PSU and able to understand and react to basic commands. Able to use the appropriate response to public order situations. Familiar with the standard phrases of command and is, therefore, able to co-ordinate teamwork and/or operate alongside others.
Risk Management (Level 4)
Able to anticipate risks likely to affect the team's ability to execute their function, in terms of likelihood and impact, and assesses how the challenges facing the wider organisation might affect their team and their objectives. Has an understanding of pathways to alert local managers to flawed or ineffective operational control strategies and provide continuity/recovery options. Has an appreciation that seizing opportunities also generates risks.
Staff Safety (Level 5)
Possesses high levels of skill in the six staff safety elements of training enabling them to instruct and advise others in their appropriate use. Able to advise others as to the best course of action in practical situations in order to minimise risk of injury to themselves and to ensure their own safety and the safety of colleagues and members of the public.
Training (Level 5)
Able to adapt the style and content of the training during the course, tailoring the course to the needs of the participating individuals. Delivers a wide range of training packages, on a variety of subjects, and assists with the creation of various distance and flexible learning packages. Tailors courses to meet the current needs of the Force. Produces training plans for approval to rectify skills gaps.