Job title: Principal Crime Scene Coordinator Grade: PO 5 Role code: END0233 Status: Police Staff Home Office code: Operational
Main purpose of the role:
Manage and co-ordinate the delivery of forensic operations services and strategies for all major, serious, and multiple crime scenes, reviewing and developing specialist forensic operations strategies, techniques, working practices, procedures and policies, monitoring performance, managing resources, and researching, evaluating and delivering forensic operations projects and reports, in order to ensure adequate and appropriately qualified resources are available to be deployed to major, serious, and multiple crime scenes.
Manage and co-ordinate the delivery of forensic operations services and strategies for all major, serious, and multiple crime scenes, participating where appropriate in Gold Group meetings, providing advice and guidance to senior police officers, maximising all forensic opportunities, providing specialist technical expertise and support to Senior Crime Scene Investigators, in the pursuit of the identification and successful prosecution of offenders. This will occasionally require acting as a Senior Crime Scene Investigator to assist with major, significant, sensitive or internal cases.
Review and develop specialist forensic operations strategies, techniques, working practices, procedures and policies in relation to all aspects of forensic operations including health and safety issues, equipment, advances in scientific techniques and supporting information technology, in order to promote best practice and deliver high quality services to the force.
Monitor, review and assess performance in relation to Senior Crime Scene Investigators and Crime Scene Investigators, acting as both coach and mentor, in order to maximise career pathway opportunities and attainment of specialist qualifications e.g. National Occupational Standards, Forensic Science Service Diploma, identifying force wide issues, providing options and recommendations for change and implementing required actions, in order to maintain and develop a highly skilled and qualified crime scene investigation workforce.
Manage the short to medium term strategic resource requirements of the department, working with Senior CSIs to ensure the effective deployment of staff, undertaking standby duties in support of Senior Crime Scene Investigators countywide as required, providing resilience during periods of absence and significant operational demand, in order to ensure adequate and appropriately qualified resources are available to be deployed to major, serious, and multiple crime scenes.
Manage the delivery of services by external forensic suppliers, including working in partnership with the Procurement Unit on the management of tendering processes, developing effective working relationships throughout the life of a contract, securing the use of consultants and acknowledged experts and maintaining a comprehensive overview of the forensic providers market place, to secure the highest quality of product or service possible and ensure that products and services are fit for business and provide value for money.
Research, evaluate and deliver forensic operations projects and reports covering all aspects of forensic operations including best practice, development of new techniques, efficiency, value for money, training, operating procedures, policies, techniques, procurement and monitoring of services, consumables and equipment, performance, new legislation and quality of service, in order to maintain, develop and enhance the provision of a high quality, cost effective forensic service to the force.
Manage the Senior Crime Scene Investigators, including taking responsibility for welfare, health and safety, training, development, discipline and capability issues, undertaking staff appraisals, authorising overtime, subsistence and annual leave, to ensure the provision of an effective, high quality and cost effective crime scene investigation service for the force.
Deputise for the Forensic Services Delivery Manager as required, attending meetings, regional and national forums in order to influence, update and inform the meeting on crime scene investigation issues, making operational and short term departmental decisions as required, in order to maintain the effective operation of the department and ensure the continued provision of a high quality service to the directorate.
Represent the Joint Kent and Essex Serious Crime Directorate at regional/ national practitioner's working groups and other forums, including participating in collaboration events, influencing and informing discussions and proposals, providing specialist advice and guidance, representing the forensic operations perspective and the views of the organisation, in order to further the development of national/ regional approaches, collaborative working strategies, working practices and procedures in relation to high quality crime scene investigation.
Establish, develop and implement technical operating processes and procedures for the nationally accredited UCAS 17020 quality standard to ensure adherence within strictly defined and measurable operating parameters to nationally set criteria with regard to premises / policy / practices / people. This will include facilitating regular assessment by external bodies to ensure compliance against national standards and stringent well defined protocols.
September 2014, Amended December 2020.
The Principal Crime Scene Co-ordinator must be a fully accredited Senior Crime Scene Investigator as per the current career progression scheme and have successfully completed the Crime Scene Managers Course, or be able to demonstrate relevant operational competence. A proven track record of the successful management of significant and substantial major crime cases is essential. For guidance it is likely that this will cover a significant number of murder, kidnap and extortion cases covering a period of around three to five years.
Good interpersonal skills are required, both verbal and written, in order to provide advice and guidance, influence the national/ regional direction of crime scene initiatives and explain complex issues at an appropriate level dependent upon the target audience. They will be required to train specialist subjects such as arson, CBRN as well as providing more generalist inputs to other courses, thus providing a basic introduction to crime scene techniques and requirements.
The post holder will require good staff management skills, with the ability to train, coach and mentor staff as well as addressing welfare, development, capability and disciplinary issues. Ideally the post holder will have gained a management qualification such as a Certificate in Management Studies. The post holder must possess a high degree of flexibility, initiative, decision-making, self-motivation, and sound organisational skills, with the ability to work under minimal supervision as well as part of a team. General budget management skills are also required.
Good keyboard and IT skills are essential as is knowledge of Microsoft Office products in particular Word and Excel. Knowledge and previous use of force bespoke computer systems is also required for the effective performance of this role.
Analyse Critically (Level 2)
I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.
Collaborative (Level 2)
I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those the police serve. I understand the local partnership context, helping me to use a range of tailored steps to build support. I work with our partners to decide who is best placed to take the lead on initiatives. I try to anticipate our partners' needs and take action to address these. I do not make assumptions. I check that our partners are getting what they need from the police service. I build commitment from others (including the public) to work together to deliver agreed outcomes.
Deliver, Support and Inspire (Level 2)
I give clear direction and expectations, helping others to understand how their work operates in the wider context. I identify barriers that inhibit performance in my teams and take steps to resolve these, enabling others to perform. I lead the public and / or colleagues, where appropriate, during incidents or through the provision of advice and support. I ensure the efficient use of resources to create the most value and the right impact within my areas. I keep track of changes in the external environment, anticipating both the short and long term potential implications for the Police Service. I motivate and inspire others to achieve their best.
Emotionally Aware (Level 2)
I consider the perspectives of people from a wide range of backgrounds before taking action. I adapt my style and approach according to the needs of the people I am working with, using my own behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take the time to support others to understand reactions and behaviours. I take responsibility for helping to ensuring the emotional well being of those in my teams. I take the responsibility to deal with any inappropriate behaviours.
Innovative and Open-minded (Level 2)
I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing my plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment.
Take Ownership (Level 2)
I proactively create a culture of ownership within my areas of work and support others to display personal responsibility. I take responsibility for making improvements to policies, processes and procedures, actively encouraging others to contribute their ideas. I am accountable for the decisions my team make and the activities within our teams. I take personal responsibility for seeing events through to a satisfactory conclusion and for correcting any problems both promptly and openly. I actively encourage and support learning within my teams and colleagues.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public service (accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.
Budget Management (Level 3)
Checks and codes invoices and claims for payment, ensuring appropriate authorisation is evident and financial regulations are complied with before claims are processed. Can maintain commitment accounting system ensuring information is up to date and accurate. Capable of making payments into collection and deposit accounts and from imprest where applicable. Aware of budgetary constraints, familiar with and complies with finance and budget management standards and procedures detailed within the Force Financial Handbook and the Delegation of Financial Authority
Business Planning (Level 4)
Gathers relevant information and statistics to support the business planning process at Division / Department level. Identifies key objectives in order to improve local performance and ensures these are aligned with the Force Strategic Aims. Effectively communicates agreed objectives and targets to the local workforce. Plans for and ensures the best use of resources and value for money.
Driving (Level 3)
Can drive police vehicles following an authorisation test. Undertakes checks to ensure roadworthiness of vehicles before use including, tyre pressures, lights, fuel, oil and water. Completes vehicle mileage logs. Ensures that the vehicle is kept clean and tidy. Ensures security of police vehicles when leaving unattended. Conforms to all relevant legal requirements for the use of motor vehicles.
Fingerprint Identification (Level 4)
Demonstrates the practical skills learnt from the Initial Fingerprint Officers course. Understands the history of Fingerprints, the law relating to their use and the role of expert witness. Demonstrates a working knowledge of the structure of skin and formation of fingerprint patterns and legislation relating to COSHH. Able to operate and accurately input data into the AFR computer system.
Fingerprint Retrieval and Development (Level 4)
Understands the law relating to the recovery and enhancement of fingerprints and the role of expert witness. Has a detailed knowledge of all processes used to develop fingerprints, including which components of the fingerprint they interact with, how to prepare and mix the chemicals and how to apply them correctly. Possesses a detailed knowledge of Health & Safety in the laboratory and COSHH regulations relating to the use of chemicals. Competent to treat complex exhibits with a variety of substrate types to maximise fingerprint evidence. Able to use basic photographic skills including the use of lighting and equipment to processes and print negatives. Demonstrates the ability to recognise the suitability of fingerprints and can 'mark up' exhibits for photographing.
Firearms (Level 3)
Has an appreciation of what weapons can do and an appreciation of the safety issues involved. Aware of basic types of weapon and their capabilities. Aware of how to deal with incidents and where to call for support.
Forensic - Crime Scene Management (Level 6)
Co-ordinates multiple crime scenes throughout the county, including cross border scenes. Acts as a consultant for crime scene management policy and procedures. Determines and influences the direction of Force policy.
Forensic - Evidence and Evaluation (Level 6)
Extensive experience in the interpretation and provision of forensic advice in the context of major crime. Expert in the field of Forensic Science or Forensic Investigation focusing on specific specialist areas. Acts as 'head of profession' / consultant, providing advice to Senior Investigating Officers. Has significant influence over the development of the scenes of crime function and the level of service provided across the county.
Health and Safety (Level 4)
Has received Supervisor training and takes responsibility for the safety of directly subordinate staff and visitors. Understands the procedures in place for the safe storage of hazardous substances, fire precautions and evacuation. Resolves hazards or problems identified within roles or work environments. Undertakes skills passport assessments for new and existing staff. Re-assesses passport as and when new equipment /technology is introduced.Completes annual reviews of skills passports, training needs analysis.
Information Gathering and Analysis (Level 6)
Identifies the objectives of analysis and selects appropriate information needed to achieve these objectives. Uses effective methods, identifying any patterns or trends which emerge from the information and drawing conclusions which are supported by good evidence.
Information Management and Technology (Level 4)
Can conduct basic computer searches and can correctly interpret data generated. Can create and amend records, according to role requirement. Knows established rules and protocols. Understands impact of data quality, and is self-monitoring on data quality issues.
Interviewing - General (Level 4)
Has received some training in reliable interviewing techniques and is able to apply these techniques fairly, consistently and to good effect. Identifies the key issues for examination and tests these using open and probing questions. Identifies weaknesses and inconsistencies in the account and seeks clarification. Keeps good written records of the interview for future
Knowledge of Police Environment and Policy (Level 6)
Possesses a broad and wide ranging knowledge of the police service, legislation and policy which is consistent with the demand for strategic influence in respect of particular areas of activity. Will have formed a reliable network of contacts, nationally and locally, which can be used to support and enhance developmental initiatives.
Management of Police Information (MOPI) (Level 4)
Full compliance with Level 3. Has successfully completed all standard relevant Information Management and Security training package(s). Accurate use of Government Security Classification (GSC). Ensures physical and digital records are stored with appropriate security relevant to the sensitivity of the documents and has working understanding of appropriate National Retention Schedules. Is able to quality assure own records management processes as well as those of any staff for whom they have supervisory responsibility. Is aware of where to seek further support in relation to Records management within force when necessary. If nominated as an Information Asset Assistant is familiar with the NPCC Information Asset Owners Handbook.
Photography and Digital Imaging (Level 5)
Has a thorough understanding of all aspects of photographic and digital imaging techniques together with extensive practical experience in the field and laboratory. Able to carry out sensiometric control of process chemistry. Provides training and technical advice on the use of photographic equipment and techniques. Experienced in providing quality control for photographs and digital images.
Project Management (Level 4)
Capable of demonstrating a practical knowledge of project management principles and techniques. Able to define, plan and manage projects within a Department or Division. Recommends and agrees project objectives, timescales and budget with the appropriate senior officer. Leads a small team from within the Department or Division. Able to identify resources required and their appropriate role and skills. Monitors costs and milestones and proactively reports exceptions to next tier management. Has some knowledge of risk management Able to deliver small projects on time and within budget. Understands the principles of benefits management.
Risk Management (Level 5)
Able to anticipate, accurately define and establish the relative level of risk likely to affect their specialist function, in terms of likelihood and impact, together with how the challenges facing the wider organisation might affect their role within the force. Assesses the risks of national initiatives providing feedback at the relevant level. Has an understanding of pathways to alert all appropriate senior managers to flawed or ineffective control strategies and provide continuity/recovery options. Has an appreciation that seizing opportunities also generates risks.
Training (Level 4)
Understands the various principles and methods of training and utilises them effectively. Creates, structures and delivers training from a basic outline or a previously identified skills gap. Able to tailor the training to address the needs of the group to be trained. Able to deliver a range of training courses/ packages on related subjects. Identifies and utilises available internal/external trainers, training resources and packages, as appropriate.