Job title: Storesperson (Uniform) Grade: SCALE 4 Role code: E20307 Status: Police Staff Home Office code: Organisational Support
Main purpose of the role:
Deliver a responsive and proactive Uniform function, liaising with police officers, uniform staff roles, recruitment teams and external suppliers to ensure that all uniform officers/staff are supplied with the appropriate and accurate uniform in a timely manner in accordance with policy and procedure to ensure the availability of appropriate uniform and equipment at all times.
Provide uniform and equipment to all uniform personnel within the force to ensure that they are dressed in accordance with the relevant uniform code of dress in relation to the specific job role.
Process requisitions for the ordering, picking, issuing and packaging of uniform and equipment items on a daily basis. The post holder will complete this by using SAP for stock control, ensuring systems are maintained to prevent over expenditure.
Arrange personal appointments for uniform fittings for Force personnel identifying any difficulties to the Uniform Stores Manager, to enable that the uniform/equipment is provided in a timely manner.
Process exchanges and the disposals of returned uniform and equipment as appropriate, to ensure that control is in place to prevent over allocation of uniform/equipment in accordance with Force policy and procedures.
Enable the disposal of returned items.
Assess suitability of equipment/uniform for repair or disposal; carry out the appropriate action in accordance with Force policy and procedures.
Deal promptly with deliveries including unloading and checking of goods, signing advice notes and placing items into stock, updating the stores record system as appropriate in order to undertake stock taking and management of supplies.
Deal with enquiries and provides advice and guidance to internal customers whether visiting in person, by email or phone.
Updated November 2014
Management Vetting required.
Post holder must have 1-2 years store keeping experience and knowledge of stock control.
The Post Holder must have good negotiation skills and the ability to communicate effectively at all levels. They should be able to ncommunicate and articulate confidently to all ranks of officers/staff.
The Post Holder must be able to appropriately demonstrate ability to apply knowledge to a wide range of circumstances, based on the facts presented.
Good team working skills are required as the success of the role depends upon the team members working effectively together.
Strong customer focus is essential in order that the agreed objectives are delivered.
The Post Holder should have computer skills and experience of using a stock control system and should have a basic education in relation to maths to support stock staking duties.
The Post Holder should ideally have a full driving licence and will be required transport heavy equipment.
Analyse critically (level 1)
I recognise the need to think critically about issues. I value the use of analysis and testing in policing. I take in information quickly and accurately. I am able to separate information and decide whether it is irrelevant or relevant and its importance. I solve problems proactively by understanding the reasons behind them, using learning from evidence and my experiences to take action. I refer to procedures and precedents as necessary before making decisions. I weigh up the pros and cons of possible actions, thinking about potential risks and using this thinking to inform our decisions. I recognise gaps and inconsistencies in information and think about the potential implications. I make decisions in alignment with our mission, values and the Code of Ethics.
Collaborative (level 1)
I work cooperatively with others to get things done, willingly giving help and support to colleagues. I am approachable, and explain things well so that I generate a common understanding. I take the time to get to know others and their perspective in order to build rapport. I treat people with respect as individuals and address their specific needs and concerns. I am open and transparent in my relationships with others. I ensure I am clear and appropriate in my communications.
Deliver, support and inspire (level 1)
I take on challenging tasks to help to improve the service continuously and support my colleagues. I understand how my work contributes to the wider police service. I understand it is part of my collective responsibility to deliver efficient services. I take personal responsibility for making sure that I am working effectively to deliver the best service, both individually and with others. I am conscientious in my approach, working hard to provide the best service and to overcome any obstacles that could prevent or hinder delivery. I support the efficient use of resources to create the most value and to deliver the right impact. I keep up to date with changes in internal and external environments. I am a role model for the behaviours I expect to see in others and I act in the best interests of the public and the police service.
Emotionally aware (level 1)
I treat others with respect, tolerance and compassion. I acknowledge and respect a range of different perspectives, values and beliefs within the remit of the law. I remain calm and think about how to best manage the situation when faced with provocation. I understand my own emotions and I know which situations might affect my ability to deal with stress and pressure. I ask for help and support when I need it. I understand the value that diversity offers. I communicate in clear and simple language so that I can be easily understood by others. I seek to understand the thoughts and concerns of others even when they are unable to express themselves clearly.
Innovative and open-minded (level 1)
I demonstrate an openness to changing ideas, perceptions and ways of working. I share suggestions with colleagues, speaking up to help improve existing working methods and practices. I constantly reflect on my own way of working and periodically review processes and procedures for continuous improvements. I adapt to change and am flexible as the need arises while encouraging others to do the same. I learn from my experiences and do not let myself be unduly influenced by preconceptions.
Take ownership (level 1)
I actively identify and respond to problems. I approach tasks with enthusiasm, focusing on public service excellence. I regularly seek feedback to understand the quality of my work and the impact of my behaviour. I recognise where I can help others and willingly take on additional tasks to support them, where appropriate. I give feedback to others that I make sure is understandable and constructive. I take responsibility for my own actions, I fulfil my promises and do what I say I will. I will admit if I have made a mistake and take action to rectify this. I demonstrate pride in representing the police service. I understand my own strengths and areas for development and take responsibility for my own learning to address gaps.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public service (accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.