Job title: Technical Surveillance Officer Grade: PO 1 Role code: END040311 Status: Police Staff Home Office code: Organisational Support
Main purpose of the role:
Provide expert advice and deliver covert technical solutions in relation to Level 2 & 3 specialist intelligence operation, in particular with respect to serious crime. This will include feasibility surveys, research, design, adaptation, production, deployment and recovery of equipment, in order to ensure the provision of high quality professional services, and the safety of all those involved in major policing operations at both county and national level.
Provide expert advice and guidance to investigating officers on the deployment of technical surveillance equipment, participating in operational briefings as appropriate, being cognisant of operational deployment health & safety issues and providing detailed technical reports required as part of the surveillance authorisation processes, in order to provide timely and effective technical services to police investigations, so as to enhance intelligence and secure convictions of offenders via the criminal justice process.
Undertake technical feasibility studies,evaluate clients needs and field conditions, assess technical resources available, power options and technical solutions, identify observation posts, consult with investigating officers and produce proposals to create and deliver the best technical solutions, in order to ensure the effectiveness of technical support utilised during police operations.
Deploy covert surveillance equipment, consult with relevant property owners and agencies, advise investigating officers on tactics and methodology, locate equipment safely, securely and with minimum risk of discovery, test and re-fix as appropriate, in order to produce high quality evidence and intelligence in relation to police investigations and the successful prosecution and conviction of offenders via the criminal justice process.
Design, develop, adapt, repair and maintain technical surveillance equipment, including hides, liaise with Investigators and manufacturers, evaluate and select materials, produce new electronic and mechanical equipment, manufacture prototypes, undertake workshop and field trials and evaluate benefits and usage, in order to deliver high quality equipment in regard to covert surveillance operations.
Provide technical support to major operations and incidents, such as sieges, deploying fitting and maintaining appropriate surveillance equipment, providing advice and guidance to police officers and undertaking on site fault diagnosis, producing solutions as required, in order to ensure optimum performance and dependability of equipment and a high quality service.
Review and evaluate new covert surveillance products, assess equipment against technical specifications and functional requirements, quality assure products, identify performance issues, undertake workshop and field tests and produce evaluation reports, in order to ensure that the Force is resourced with reliable, cost effective and high performing surveillance equipment.
Promote the development and research within one or more technical disciplines within the TSU, providing specialist advice and guidance, maintain an up to date knowledge of innovations, network with other Forces and agencies and provide training and coaching to colleagues, Area Technical Support Officers, Investigating Officers and other agencies in order to share and disseminate best practice and enhance operational performance.
Attend court as required in order to give expert witness and provide relevant evidence in relation to the planning, execution and technical equipment used in police operations, in order to secure the successful prosecution of offenders via the criminal justice process
The post holder will be qualified to at least HND standard in one or more of the relevant disciplines e.g. electronics, electrical/structural engineering, computer programming, Internet protocol networking and telecommunications (equivalent qualification or demonstrable experience would be equally acceptable). They will be experienced and skilled in electronics design and production, electrical engineering, radio frequency engineering, precision engineering, microwave transmissions and photography. Competency in CCTV installation methods and camera and lens selection is vital. Post holders will be required to undertake specialised training including NPIA courses, manufacturers, PAT testing, VIPER, Airwaves, Railtrack, photographic, working at height, vehicle electrics awareness etc.
The post holder will need to demonstrate proficiency in observation point selection and in product transmission and recording methods. Specialist skills in covert audio device installations, miniaturised precision mechanical devic s, vehicle tracking device deployments and TSU urban and rural deployments are essential.
A diverse range of mechanical and electronic skills are utilised within the TSU to effectively deliver the wide range of operational requirements particularly in relation to design and build of covert equipment /solutions. These skills include welding, milling, lathe turning, electrical design and manufacture of printed circuit boards.
The post holder must have the ability to provide detailed target analysis and evaluation of situations in order to complete essential tasks and feasibility studies. Good communication, both verbal and written, and interpersonal skills are required to effectively deal with a range of organisations, contractors and members of the public in support of surveillance operations. The post holder must be creative and innovative and possess the practical skills to turn ideas into tangible solutions. They must have self-discipline and the level of motivation to work with a minimum of supervision, in circumstances needing decisiveness and excellent judgement.
The post holder will frequently be required to work in `hostile areas' and within environments, such as railways/highways etc., which require particular sensitivity and care. A very flexible approach to working hours is required.
Knowledge of the Police Act (Property Interference), CPIA and RIPA is desirable, as is an understanding of NPIA, ACPO Guidelines, the National Surveillance Manual and an understanding of the rules of Data Protection. There may be a requirement for the post holder to evidence such sophisticated knowledge to the Inspector of the Office of the Surveillance Commissioners.
Whilst this knowledge is essential in the role it is acknowledged it may be difficult to recruit individuals who possess this and the very diverse specialist technical skills required, therefore this would need to be trained in house, post appointment.
Health & Safety/COSH Legislation in relation to the associated technical trade is required.
It is suggested that, at the very least, a minimum of 2-3 years experience in a technical role is required before an individual could be considered for employment in the role. Once they have been employed as such, they will need around two years in post before they can be considered fully trained and able to complete every task.
Analyse critically (level 2)
I ensure that the best available evidence from a wide range of sources is taken into account when making decisions. I think about different perspectives and motivations when reviewing information and how this may influence key points. I ask incisive questions to test out facts and assumptions, questioning and challenging the information provided when necessary. I understand when to balance decisive action with due consideration. I recognise patterns, themes and connections between several and diverse sources of information and the best available evidence. I identify when I need to take action on the basis of limited information and think about how to mitigate the risks in doing so. I challenge others to ensure that decisions are made in alignment with our mission, values and the Code of Ethics.
Collaborative (level 2)
I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those the police serve. I understand the local partnership context, helping me to use a range of tailored steps to build support. I work with our partners to decide who is best placed to take the lead on initiatives. I try to anticipate our partners' needs and take action to address these. I do not make assumptions. I check that our partners are getting what they need from the police service. I build commitment from others (including the public) to work together to deliver agreed outcomes.
Deliver, support and inspire (level 2)
I give clear direction and expectations, helping others to understand how their work operates in the wider context. I identify barriers that inhibit performance in my teams and take steps to resolve these, enabling others to perform. I lead the public and / or colleagues, where appropriate, during incidents or through the provision of advice and support. I ensure the efficient use of resources to create the most value and the right impact within my areas. I keep track of changes in the external environment, anticipating both the short and long term potential implications for the Police Service. I motivate and inspire others to achieve their best.
Emotionally aware (level 2)
I consider the perspectives of people from a wide range of backgrounds before taking action. I adapt my style and approach according to the needs of the people I am working with, using my own behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take the time to support others to understand reactions and behaviours. I take responsibility for helping to ensuring the emotional well being of those in my teams. I take the responsibility to deal with any inappropriate behaviours.
Innovative and open-minded (level 2)
I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am able to spot opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing my plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment.
Take ownership (level 2)
I proactively create a culture of ownership within my areas of work and support others to display personal responsibility. I take responsibility for making improvements to policies, processes and procedures, actively encouraging others to contribute their ideas. I am accountable for the decisions my team make and the activities within our teams. I take personal responsibility for seeing events through to a satisfactory conclusion and for correcting any problems both promptly and openly. I actively encourage and support learning within my teams and colleagues.
I take into account individual needs and requirements in all of my actions. I understand that treating everyone fairly does not mean everyone is treated the same. I always give people an equal opportunity to express their views. I communicate with everyone, making sure the most relevant message is provided to all. I value everyone's views and opinions by actively listening to understand their perspective. I make fair and objective decisions using the best available evidence. I enable everyone to have equal access to services and information, where appropriate.
I always act in line with the values of the police service and the Code of Ethics for the benefit of the public. I demonstrate courage in doing the right thing, even in challenging situations. I enhance the reputation of my organisation and the wider police service through my actions and behaviours. I challenge colleagues whose behaviour, attitude and language falls below the public's and the service's expectations. I am open and responsive to challenge about my actions and words. I declare any conflicts of interest at the earliest opportunity. I am respectful of the authority and influence my position gives me. I use resources effectively and efficiently and not for personal benefit.
Public service (accredited)
I act in the interest of the public, first and foremost. I am motivated by serving the public, ensuring that I provide the best service possible at all times. I seek to understand the needs of others to act in their best interests. I adapt to address the needs and concerns of different communities. I tailor my communication to be appropriate and respectful to my audience. I take into consideration how others want to be treated when interacting with them. I treat people respectfully regardless of the circumstances. I share credit with everyone involved in delivering services.
I ensure that my decision-making rationale is clear and considered so that it is easily understood by others. I am clear and comprehensive when communicating with others. I am open and honest about my areas for development and I strive to improve. I give an accurate representation of my actions and records. I recognise the value of feedback and act on it. I give constructive and accurate feedback. I represent the opinions of others accurately and consistently. I am consistent and truthful in my communications. I maintain confidentiality appropriately.